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Customer Success Instructor Fusion Applications

2 weeks ago

Bengaluru, India Oracle Full time

As a member of Oracle Customer Success you will join a team of SMEs charged with supporting Oracle University’s Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.

The **Customer Success Customer Experience (CX) Instructor - Oracle Fusion Applications (Remote) **is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment.

Oracle University is a global business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS and OCI. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.

**What we love to see**:

- Passion for training and sharing knowledge
- 5+ years of experience working Hands-on experience working under the hood with Oracle CX Sales Cloud
- Practical knowledge and field experience working with several of the following Oracle Customer Experience technologies:

- Oracle Sales Cloud
- Sales Performance Management
- Oracle Service Cloud
- Knowledge Management
- Customer Data Management
- Subscription Management
- Commerce Cloud
- Partner Relationship Management
- Incentive Compensation
- Engagement Cloud