Process Advisor

4 days ago

Gurugram Haryana, India ApplyBoard Full time

six core values

are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.

Job Title: Process Advisor

Job Description:
Main Responsibilities:
Application Guidance and Loan Conversion:- Engage in conversion optimization activities to ensure fast turnaround times, high login rates, and a high loan sanction rate.- Proactively follow up with students regarding processing fees and adhere to timelines to ensure timely loan disbursement.

Product Knowledge:
- Maintain a comprehensive understanding of all products offered by partner banks, including eligibility criteria and suitable options for diverse student profiles.- Stay up to date of industry trends, regulatory changes, and product offerings to provide the most accurate and relevant information to students and RPs.

Customer Experience:- Develop and nurture strong relationships with RPs and students to enhance overall satisfaction and encourage repeat business and referrals.

RP Activation Activities:
- Collaborate with Regional Sales Manager to provide comprehensive training on ApplyBoard’s 360 solutions and product offerings.- Actively promote various product lines and the ApplyBoard 360 Solution, highlighting our unique value propositions and advantages for students.

Reporting and Analysis: Compliance and Risk Management:- Adhere to data privacy laws and maintain confidentiality regarding sensitive student and financial information.

Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field is preferred.- Previous experience in loan advising, financial services, or a related area is an asset.- Strong understanding of financial products, especially student loans and educational financing.- Exceptional communication, negotiation, and interpersonal skills.- Ability to manage multiple tasks and prioritize effectively, maintaining attention to detail. About ApplyBoard

ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.

ApplyBoard’s global team assists students and our 1,500+ partner institutions by empowering the international student sector with innovative technology and insights. As a five-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard keeps international students at the heart of everything we do.

Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.

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