Cctv Technician

1 week ago

Mumbai Maharashtra, India zinq electronics pvt ltd Full time

Job Description: Technical Support Engineer - CCTV, FAS, IDS, ACS

Position Title: Technical Support Engineer

Department: Services

Location: Mumbai

Employment Type: Full-Time

Key Responsibilities:

- Provide remote and on-site technical support for CCTV, FAS, IDS, and ACS systems.
- Troubleshoot and diagnose hardware, software, network, and system issues.
- Conduct system installations, upgrades, testing, and commissioning.
- Perform preventive and corrective maintenance services.
- Respond to service requests and technical inquiries within SLA timeframes.
- Guide customers through step-by-step solutions and provide training as needed.
- Coordinate with vendors and third-party suppliers for advanced troubleshooting.
- Document service activities, solutions, and technical findings accurately.
- Collaborate with project teams on system designs and technical solutions.
- Stay updated with the latest technologies and product updates in the security systems field.

Qualifications and Skills:

- Bachelor’s Degree/Diploma in Electronics, Electrical, IT, or a related technical field.
- 2+ years experience in supporting CCTV, FAS, IDS, and ACS systems.
- Hands-on experience with brands like Hikvision, Dahua, Honeywell, Bosch, SPECTRA, HID, Tyco GST UNV ,RAVEL - etc.
- Good understanding of TCP/IP networking, cabling, IP configurations, and troubleshooting.
- Familiarity with relevant industry standards (NFPA, SIRA, UL, etc.) is a plus.
- Ability to read and interpret technical manuals, blueprints, and wiring diagrams.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and manage multiple tasks.
- Willingness to travel to customer sites when needed.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 07/07/2025

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