Customer Care Executive

3 days ago

Anna Nagar Madurai Tamil Nadu, India DREAMZONE SCHOOL OF CREATIVE STUDIES Full time

**Job Title**: Customer Care Executive

**Job Type**: Full-time

**Salary**: ₹12,000 - ₹15,000 per month

**Location**: [Specify Location]

**Experience**: Fresher or Experienced

**Key Responsibilities**:

- Answer student inquiries related to courses, certification processes, and loan assistance.
- Address and resolve student complaints in a professional manner.
- Maintain student attendance records and ensure proper documentation.
- Provide accurate information and guidance to students regarding academic and administrative procedures.
- Coordinate with internal teams to resolve student issues efficiently.
- Ensure a high level of customer satisfaction through excellent service.

**Requirements**:

- Good command of English (spoken and written).
- Basic knowledge of computer systems and data entry.
- Strong problem-solving and communication skills.
- Ability to handle student concerns with patience and professionalism.

If you are passionate about customer service and enjoy helping students, we would love to hear from you

Contact HR:
9629666775

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Language**:

- English (preferred)

Work Location: In person

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