Front Office Executive Tele Caller

6 days ago

Vellore, India Redback IT Solutions Full time

We’re seeking a skilled and friendly Front Office Executive cum Tele-caller to join our team at Redback IT Solutions.

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Minimum 1 year of work experience in a relevant field. ( Freshers may also apply).

Excellent Communication and Interpersonal skills.

Handle Inbound and Outbound Tele-calling.

Basic Knowledge of Microsoft Office ( Office and Excel )

Handle Administrative tasks, including data entry, Interview Scheduling and Correspondence.

Address Customer queries, issues and complaints with a solution-oriented approach.

Assist in achieving sales or engagement targets as per company goals.

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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