Bank Loans Associate

**JOB DESCRIPTION**
Become a part of our Investment Operations team as a Fund Servicing Associate, where your skills will drive client service excellence. Engage in a dynamic environment that fosters innovation and creativity, while ensuring smooth operations and timely issue resolution. Elevate your leadership capabilities and contribute significantly to our team's success.

**Job Summary**

As a Fund Servicing Associate within our Investment Operations team, you will have the opportunity to provide premium quality client service to our Fund Services clients. You will play a crucial role in ensuring deadlines are met and maintaining the smooth operation of our team. While working closely with various teams within JPM Fund Services, you will also have the responsibility of ensuring a standardized, efficient process and timely escalation of any potential issues.

**Responsibilities**:

- Oversee day-to-day operations of a team within Investment Operations.
- Lead review and monitoring of Client Satisfaction for Bank Loans transactions.
- Review daily/monthly work processes for team members.
- Ensure staff awareness of daily tasks and deadlines.
- Conduct group meetings with Group Managers for feedback and communication.
- Communicate with JPM Fund Services Client Service, Product, Sales, and Technology.
- Ensure standardized, efficient processes and timely escalation of issues.

**Required qualifications, capabilities, and skills**
- Possess 8 years of experience within financial services, specifically Fund Services.
- Demonstrate experience in end-to-end Reconciliation, Trades, and Settlement.
- Understand the NAV delivery process completely.
- Communicate effectively with internal and external clients.
- Exhibit strong knowledge of all investment types.
- Maintain a keen eye for detail, processes, and deadlines.
- Motivate staff and provide feedback when needed.

**Preferred qualifications, capabilities, and skills**:

- Hold a Bachelor’s Degree.
- Possess detailed working knowledge of financial data providers like Bloomberg.
- Experience working with syndicated bank loans

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.