Customer Support Executive

1 week ago

Chennai, India TAMIL VOICE PROCESS Full time

We are looking for someone to oversee instore sales for one of the leading retail clothing store and to also the design, stocking merchandise, creating displays and ensuring the store's physical appearance that represents the company brand. Supports current marketplace trends and ensures a positive customer experience.

**Responsibilities**:
1. Work closely with Store Manager to decide how goods should be displayed to maximize sales.
2. Control stock levels based on forecasts of the season.
4. Gather information on customers' reactions to products, analysing the previous season's sales and reporting on the current season's lines
5. Managing, training and supervising junior staff.
6. Maintain awareness of competitors' performance
7. Cross-sell products
8. Ensure racks have been displayed well & fully stocked
9. Manage returns of merchandise
10. Coordinate with sales team to provide excellent customer service (especially during peak times)
11. Inform customers about discounts and special offers and stay updated with new products.

Requirements:
Excellent communication skills, capable of building trusting relationships
Proven work experience as a Fashion Consultant/Sales executive or similar role
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures.
Ability to perform in quick-paced environments.
A bachelors degree in fashion or related field.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,435.00 - ₹34,567.00 per month

Schedule:

- Day shift
- Morning shift

**Speak with the employer**
+91 8124606136

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