Front Office Receptionist

7 days ago

Alwarpet Chennai Tamil Nadu, India Tune Clinical Aesthetics Full time

**Front Office Executive - Aesthetic Clinic**

**Role Overview**:
The Front Office Executive will be the first point of contact for clients, ensuring a welcoming, professional, and smooth experience. This role involves handling client interactions, managing appointments, coordinating with doctors/therapists, and maintaining the clinic’s professional image.

**Key Responsibilities**:

- Warmly welcome clients and ensure a premium guest experience.
- Schedule, confirm, and follow up on client appointments.
- Maintain client records with confidentiality and accuracy.
- Assist with billing, payments, and daily cash/transaction reconciliation.
- Coordinate with doctors, therapists, and clinic staff for smooth operations.
- Maintain cleanliness and presentation of the reception area.
- Provide basic information about treatments, products, and offers (without medical advice).
- Handle client concerns or complaints politely and escalate when required.

**Skills & Requirements**:

- Excellent communication and interpersonal skills.
- Presentable, well-groomed, and professional demeanor.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and clinic management software (preferred).
- Prior experience in healthcare, hospitality, or the aesthetics industry is an advantage.

**Qualification**:

- Graduate (Hospitality/Healthcare/Administration preferred).
- 2-4 years of front office or customer service experience.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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