Front Office Executive- Hotel

2 days ago

Pune Maharashtra, India Gigadocs Softtech Private limited Full time

The **Front Office Executive** is responsible for managing the front desk operations efficiently while delivering excellent customer service. This role involves handling reservations, check-ins, check-outs, guest queries, and ensuring smooth communication between departments. Proficiency in **IDS Hotel Software** is required for managing bookings, billing, and guest records.

**Key Responsibilities:Guest Services**:

- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Handle check-ins and check-outs efficiently using **IDS Software**.
- Address guest inquiries, requests, and complaints in a timely and professional manner.
- Provide accurate information about hotel services, facilities, and local attractions.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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