Executive - Credit Control

**Refer a friend**

**Job no**: 525148
**Brand**: Finance, Procurement, Legal, Privacy, Property
**Work type**: Full time
**Location**: Mumbai, India
**Categories**: Finance & Strategy

**Hello,**

**FCM** part of **FTCG**is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

FCM is a global leader in travel management, providing world-class services to national and multinational companies. With a presence in 97 countries, our cutting-edge technology and expert team offer unparalleled business travel solutions. As a part of the ASX-listed Flight Centre Travel Group, we deliver exceptional rates, unique benefits, and exclusive solutions. Our services include FCM Consulting and FCM Meetings & Events.
Job Summary:
As a Credit Controller at FCM Travel India, you’ll play a key role in managing the company’s credit and collections processes. Your responsibilities will include overseeing customer accounts, assessing credit risks, and ensuring timely collection of outstanding invoices. We're looking for someone with strong analytical skills, keen attention to detail, and the ability to coordinate effectively with clients.
Key Responsibilities:

- Credit Risk Management:

- Assess and evaluate the creditworthiness of potential and existing customers.
- Set and monitor credit limits based on financial stability.
- Conduct regular credit reviews and update risk assessments.
- Debt Collection:

- Track outstanding balances and follow up on overdue payments.
- Develop and implement strategies to minimize bad debts.
- Negotiate payment terms and repayment plans with customers.
- Customer Account Management:

- Maintain accurate records of customer accounts, credit limits, and payment histories.
- Reconcile accounts and resolve discrepancies.
- Provide regular reports on receivables to the finance team.
- Communication:

- Coordinate with Key Account Managers (KAM) and customers to resolve payment issues.
- Communicate account status and payment expectations to customers.
- Prepare and dispatch invoices and statements.
- Compliance:

- Ensure adherence to company policies and industry regulations regarding credit management.

Qualifications:

- Education:

- Relevant qualification with 3+ years of experience in Finance and Accounts Receivables.
- Experience:

- Minimum of 7+ years in credit control or accounts receivable roles.
- Proven experience in managing credit and collections.
- Skills:

- Strong analytical and problem-solving abilities.
- Excellent negotiation and communication skills.
- Proficiency in financial software and MS Office, especially Excel.
- Ability to handle multiple tasks and work independently.
- High attention to detail and accuracy.
- Personal Attributes:

- Proactive and results-driven.
- Skilled in handling difficult conversations with professionalism.
- Strong ethical standards and integrity.

**Work Perks - What’s in it for you**:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

**Market Aligned remuneration structure** and a highly competitive salary

**Fun and Energetic culture**: At the heart of everything we do at FCM is a desire to have fun and be yourself

**Work life Balance**: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave

**Great place to work** - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people

**Wellbeing Focus** - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people

**Paternity Leave**: We ensure that you can spend quality time with your growing family

**Travel perks**: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons

**A career, not a job**: We believe in our people brightness of future. As a high growth company, you will have the opportunity