Hiring for Us Chat Process

12 hours ago

Mohali Punjab, India Vertex Global Full time

**International Customer Support Executive | Voice & Chat | Chandigarh/Mohali**

**Location**: Chandigarh / Mohali
**Employment Type**: Full-time (Work from Office)
**Shift**: Night Shift (Cab available for female employees)
**Working Days**: 5.5 Days/Week (Rotational week off)
**Interview Mode**: Walk-in Interview (Face-to-Face)

**Job Summary**

We're hiring **Customer Support Executives** to join our **international blended process** team. If you're looking to start or grow your career in customer support and have excellent communication skills, this is the perfect opportunity—**freshers welcome**

**Key Responsibilities**
- Handle **international customer interactions** through **chat and voice**:

- Assist with queries related to products, orders, returns, or general service
- Maintain a high standard of **professional communication** and customer satisfaction
- Accurately document and follow up on customer interactions

**Eligibility Criteria**
- **Communication**: Excellent spoken and written English skills
- Must be open to **night shifts** and **rotational week offs**

**Compensation & Perks**
- **Salary**: Up to ₹33,000 CTC/month
- Opportunity to work with **global clients** and gain **international exposure**

**Interview Process**: Walk-in Interview (Face-to-Face)

**Contact HR Shafaque**: +91 93680 89713 _(Mention: "CX Support - Mohali" when applying)_

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹33,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability

Supplemental Pay:

- Joining bonus
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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