Hiring : Customer Support Associate : R1rcm : 5

1 day ago

Noida, India Outpace Consulting Services Full time

**Greetings from Outpace Consulting
There is an ongoing requirement for **Customer Support in R1RCM Noida and Gurgaon**

**B.E - B.Tech (Freshers) Can Not Apply
MODE OF INTERVIEW - Telephonic Interview

**You Can Also Share Your CV's on Above Numbers**
- Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
- To prioritize the pending claims for calling from the aging basket.
- Should be able to convince the claims company (payers) for payment of their outstanding claims.
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to management in a timely manner.
- Review provider claims that have not been paid by insurance companies.
- Handling patients billing queries and updating their account information.
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Meeting daily/weekly and monthly targets set for an individual.

**Desired Profile**:

- Should be willing to work in US Shift.
- Fresher/Experience in Healthcare Revenue Cycle Management process.
- Strong written and verbal communication skills.
- Good computer skills including Microsoft Office suite.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Strong analytical and problem-solving skills.
- Good typing skills with a speed of min 30-35 words /min.

Key Skills
- Communication
- BBABPOBJMCLeadershipBBEBBMMBAHonsMarketingDUEffective CommunicationMass CommunicationBSCSalesMAIP UniversityJournalismMSCBcomDOLLiteraturePGDMGrammarInboundMcomEnglishUniversityCollegeFresherVoiceBA
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Any Graduate

**Company Profile**:
Outpace Consulting Services Private Limited

R1RCM
- Company Info
- X- View Contact Details+
- Contact Company:_Outpace Consulting Services Private Limited

**Salary**:
2,25,000 - 2,75,000 P.A.

Industry:
BPO / Call Centre

Functional Area:
Customer Success, Service & Operations

Role Category:
Customer Success

Role:
Customer Success Associate

Employment Type:
Full Time, Permanent

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