
Cse (Customer Service Executive) Night Shift
7 hours ago
Troubleshoot and escalate unresolved issues to the appropriate technical team.
- Guide customers through product usage, installation, and basic troubleshooting.
- Maintain accurate records of customer interactions, feedback, and resolutions.
- Ensure timely follow-up with customers for issue resolution and satisfaction.
- Collaborate with internal teams (development, QA, sales) to resolve customer concerns.
- Educate customers on company products, updates, and new features.
- Meet performance targets such as response time, resolution time, and customer satisfaction.
- Continuously improve knowledge of IT products, services, and support processes.
**GET IN TOUCH WITH US ON 8827277596**
Pay: ₹20,000.00 - ₹25,000.00 per month
**Language**:
- English (required)
**Location**:
- Indore, Madhya Pradesh (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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