Cse (Customer Service Executive) Night Shift

7 hours ago


Indore Madhya Pradesh, India Aanant Enterprises Full time

Troubleshoot and escalate unresolved issues to the appropriate technical team.
- Guide customers through product usage, installation, and basic troubleshooting.
- Maintain accurate records of customer interactions, feedback, and resolutions.
- Ensure timely follow-up with customers for issue resolution and satisfaction.
- Collaborate with internal teams (development, QA, sales) to resolve customer concerns.
- Educate customers on company products, updates, and new features.
- Meet performance targets such as response time, resolution time, and customer satisfaction.
- Continuously improve knowledge of IT products, services, and support processes.

**GET IN TOUCH WITH US ON 8827277596**

Pay: ₹20,000.00 - ₹25,000.00 per month

**Language**:

- English (required)

**Location**:

- Indore, Madhya Pradesh (required)

Shift availability:

- Night Shift (required)

Work Location: In person



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