Hindi Voice Process Executive

2 weeks ago

Chennai Tamil Nadu, India Snow Planners And Builders Full time

**We are Hiring**

**Designation**: Hindi voice process

**Qualification**: Graduate

**Experience**: Fresher / Experience

**Salary Range** :20k - 30k

**Location**:Ambattur, Chennai.

**ROLES AND RESPONSIBILITIES**:

- Handle customer complaints provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Manage large inbound calls.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow communication procedures, guidelines and policies.
- Take an extra mile to engage customers.
- Strong phone contact handling skills and active listening.
- Ability to multitask, prioritizes, and manages time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Proven customer support experience is an added advantage.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 6380723976

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