Payments Expert

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for **Payments Expert**to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen

**About the role**:
We’re on the hunt for a Payment Expert to streamline and optimize our payment processes. This role involves analyzing transaction workflows, ensuring seamless payment operations, and collaborating with cross-functional teams to enhance efficiency. Your expertise will drive smoother, more secure, and scalable payment solutions.

This is an on-site based role.

**What you’ll do**:

- Detailed knowledge of each type of bank transfer in the company processes -SCT (SEPA Credit transfer), SIP (SEPA Instant transfer), SDD (SEPA Direct Debit), SWIFT, BISERA, FPS (Faster Payment) and Other methods of transfers.
- Detailed screening, monitoring and tracking of Incoming and Outgoing transfers.
- Processing of Incoming and Outgoing transfers, ensuring strict compliance with company rules and procedures.
- Processing of liquidity transfers and reconciliation of nostro accounts.
- Performing manual review of all transfer related invoices/documents to ensure compliance with department procedures.
- Processing/rejecting all transfers that do/do not conform to company procedures.
- Using organizational skills to ensure no payments are lost or missing.
- Completing duties according to standard routine for appropriate time/quality and priority.
- Answering of customers’ queries-pending transfers, investigation and cancellations.
- Maintaining correspondence with the correspondent banks regarding all Incoming and Outgoing transfers.
- Planning the working day logically, understand and follow all priorities.
- Cooperating with the Compliance Department and the Risk Department on fraud investigations and detection, as necessary, in areas such as data analysis and reporting.
- Communicating with other departments within the company regarding transfer requests.
- Assisting in the administration, maintenance and improvement of payment processing systems.

**This role is perfect for you if you have**:

- University degree in Economics/Finance or similar.
- Minimum of 2 years experience in an operational role for customer bank transfers or payment services.
- Excellent analytical/statistical skills.
- Very good command of written and spoken English.
- Good knowledge of various payment systems at an international level.
- Ability to work with deadlines and multitasking.
- Understanding of Compliance policy will be considered as advantage.
- Good knowledge in MS Office (Outlook, Excel, and Word).
- Business awareness - good understanding of Payments instruments and requirements.
- Detail-oriented, organized, with an ability to work well under pressure and meet strict deadlines.
- Tactful and possess the ability to use sound judgment regarding confidential information.

**Why you should join myPOS**:

- Vibrant international team operating in hi-tech environment
- Annual salary reviews, promotions and performance bonuses
- myPOS Academy for upskilling and training
- Unlimited access to courses on LinkedIn Learning
- Refer a-friend bonus as we know that working with friends is fun
- Annual individual training and development budget
- Teambuilding, social activities and networks on a multi-national level

**What we offer**:

- Excellent compensation package
- 25 days annual paid leave (+1 day per year up to 30)
- Full “Luxury” package health insurance including dental care and optical glasses
- Meal vouchers of 200 BGN per month
- Fully covered Multisport card
- Free coffee, snacks and drinks at the office

**Who we are**:
Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

**Pro tip**: