Change Advisory Board

Hi

As discussed, **Job Description is below.** Please go through very carefully. Not only it is a prerequisite, but it will also help you in your interviews to a very large extent. Let me know in case you need any other information/ assistance from my end.

**Kindly acknowledge receipt of this mail.**

**Designation**: DB Coordinator

**Experience**: 8 months to 1.5 Years

**Job Location**: Delhi/NCR
**Skills**: Change Management, database technologies (like Oracle/SQL Server), IT service Management/ Service Desk tools (like ServiceNow)

**If interested, please send your updated CV in word format with following details (mandatory for short-listing)**:
Total Experience:
Relevant Exp:
Notice Period (official / needs to serve):
Current location:
Preferred Location:
Contact Details:
Current Salary (Fixed and Variable):
Expected Salary:
Any offers in Hand/pipeline:
Open to work in Delhi:
Reason for Change:
3 Time with date of your availability for Interview this week:
This position requires a bachelor’s degree in computer science, Engineering or Information Technology OR proven commercial Change Management experience.

At least 8 months’ experience in a Change Management role, preferably with basic understanding of common database technologies (like Oracle/SQL Server).

**We will rely on you to**:

- Review, validate, approve, and align DBA resources to Change Requests received by Database Services team
- Prioritize changes and confirm change initiator’s assessment of emergency status, priority and impact settings
- Assist in the day to day scheduling and processing of Change Requests
- Ensure that standardized methods, processes and procedures are used for all Changes
- Provide administrative assistance and monitor process effectiveness
- Participate in process evaluation and improvement activities
- Escalate Change Management issues to management
- Continually identify opportunities for automation and efficiencies
- Prepare and distribute meeting documentation
- Manage change communications
- Review and maintain process documentation
- Educate process participants on the process and supporting procedures & tools

**What you need to have**:

- In depth understanding of Change Management processes
- Experience in using IT service Management/ Service Desk tools (like ServiceNow)
- Basic understanding of common database technologies (like Oracle/SQL Server) is a plus
- Strong critical thinking, organizational, interpersonal communication, multi-tasking and prioritizing skills
- Excellent attention to detail
- A strong customer focus and people skills
- Enjoy working in a fast pace, ever changing work environment
- Flexible in terms of working hours
- Ability to solely work remotely while being actively part of the Database Services team

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹600,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Monday to Friday
- UK shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- NCR, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of exp you have into Change management?
- How many years of exp you have into Incident management?
- Are you aware of CAB(Change Advisory Board)?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work (required)