Back Office Executive

2 days ago


Kolkata West Bengal, India JK Spices & Food Full time

**Hiring Back Office Executive**

**Location: Bangur**

**Experience: 6 months
- 2yrs**

**Skill**:Excel & Spoken English require

**Key Responsibilities**:

- Coordinate and schedule appointments for deliveries, client meetings, and internal operations.
- Liaise with sales representatives, logistics teams, warehouse staff, and customers to confirm availability and timing.
- Maintain and update scheduling databases and calendars to ensure accuracy.
- Handle last-minute changes, cancellations, or rescheduling efficiently and professionally.
- Ensure adherence to delivery timelines, service-level agreements (SLAs), and customer expectations.
- Provide administrative support to the sales and logistics teams.
- Monitor and report on appointment performance metrics and customer feedback.
- Resolve scheduling conflicts or issues as they arise and escalate when needed.
- Support the smooth execution of promotional campaigns, product launches, and seasonal distribution plans.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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