Optometrist

2 weeks ago

Bengaluru Karnataka, India Waays and Solution Private Limited Full time

We Are Hiring For Topnotch Eye Wear Company For Bengaluru.

**Role**: Optometrist

**Location**:

- Bangalore/Mangalore/Mysuru

**Salary**:

- 20k To 30k

**Experience**:

- Upto 1 To 4 Years

**Age**:

- 35 Yrs

**Shift Timing**:

- 9:30AM To 7:30 PM

12 noon To 9:30 PM

12:30 noon To 10 PM

**Position Summary**: The incumbent shall be responsible providing the best customer experience in our

stores by ensuring high standards of eye testing quality.

Reporting Relationship: Would be directly reporting to Store Manager

**Key Responsibilities**:
Commitment to Customer Satisfaction
- Always putting the customers’ needs first.
- Conducting competent and knowledgeable eye test.
- Greeting customers immediately when they enter store. Shows urgency in providing service to

customers and satisfying their needs friendly and high customers’ service oriented eye test.
- Building a strong relationship with customers by engaging the customers by explaining the Eye

Exam Process.
- Exploring the underlying reasons for recurring customer problems and also going the extra mile to

find the solutions.
- Anticipating the problems before they occur and having a plan of action for them at store level

Eye Test Quality Assurance and Sales
- Examine eyes, using observation, and instruments, to determine visual acuity and perception,

focus and coordination
- Responsible for converting the prospective customers into actual customers.
- Ensure all customers receive accurate diagnosis and appropriate recommendations.
- Effective communication with all retail associates to ensure seamless customer experience

Inventory Management
- Having the basic understanding of the POS system to ensure transactions are properly and

effectively processed
- Working very closely with various departments in the organization till the product reaches the

customer
- Approaching customers and keeping the store neatly stacked to avoid shrinkage

Security & Hygiene
- Ensuring the store and the inventory is neat and clean at all times
- Maintaining the necessary safety measures in ensuring the safety of the store and customers
- Employees at store level, engaging in the customer experience need to be properly groomed and

presentable to the customer. Uniforms need to be neat and clean and pressed.

**Competencies & Educational Qualifications**:
- Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 0-3 years of relevant

experience in the industry.

Entrepreneurial thinking mindset: Self-motivated and self-directed with an ability to think innovatively.

People Management: Ability to lead, manage & develop large teams in a fast paced environment.

Passion for Results: High degree of commitment with bias for execution excellence.

Customer Focus: Ability to design processes, systems & create an environment for enabling customer

delight.

Superior analytical, evaluative, and problem--solving abilities.

**Thanks & Regards**
**Rohini**
**HRM Consultant LLP**
**8975487134**

**Experience**:

- Optometrist: 1 year (required)

Work Location: In person

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