Helpdesk Associate
12 hours ago
**Req ID**: 299267 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Live dashboard monitoring, reporting & workflow allocation Quality analysis on agreed aspects Trending and in-depth anlysis on service delivery components Management Information Presentations Acts as coach & an escalation point for less experienced colleagues Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Key Skills Ideally University education, preferably technical degree, or Microsoft certifications Experience of providing Hybrid (Office and Remote) IT support is an advantage Good reporting abilities Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work shifts if required " **About NTT DATA** **NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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Helpdesk Associate
6 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 307853 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our...
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Helpdesk Associate
6 days ago
Noida, Uttar Pradesh, India NTT DATA Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...
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Helpdesk Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 294804 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). **Requirements**: - Helpdesk Analyst at Grade-6 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with minimum 1 year of international calling...
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Helpdesk Associate
12 hours ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 313004 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position's General Duties and Tasks Required. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system...
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Helpdesk Associate
4 days ago
Noida, India Hashmap Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...
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Helpdesk Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 306448 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). - Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the Level 1 Customer Service Desk. Incidents...
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Helpdesk Associate
6 days ago
Noida, India NTT DATA Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Job description: - Typically,...
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Helpdesk Associate
6 days ago
Noida, India Hashmap Full time**Requirements**: - Helpdesk Associate at Grade-5 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window 10 Hours of shift Job...
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Helpdesk Associate
6 days ago
Noida, India NTT DATA Full time**Requirements**: - Helpdesk Associate at Grade-5 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window - 10 Hours of shift Job...
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Helpdesk Associate
2 weeks ago
Noida, India NTT Data Services Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window **Job...
