
Helpdesk Associate
4 days ago
**Req ID**: 299259 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Live dashboard monitoring, reporting & workflow allocation Quality analysis on agreed aspects Trending and in-depth anlysis on service delivery components Management Information Presentations Acts as coach & an escalation point for less experienced colleagues Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Key Skills Ideally University education, preferably technical degree, or Microsoft certifications Experience of providing Hybrid (Office and Remote) IT support is an advantage Good reporting abilities Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work shifts if required " **About NTT DATA** **NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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Helpdesk Associate
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full time**Requirements**: - Helpdesk Associate at Grade-5 position in Service Desk - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window - 10 Hours of shift Job...
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Helpdesk Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 307853 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our...
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Helpdesk Associate
2 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 291849 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job description: - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **About NTT DATA Services** **NTT DATA Services is an...
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Helpdesk Associate
9 hours ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 321950 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). **Requirements**: - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to...
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Helpdesk Associate
4 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 339055 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). **Requirements**: - Must be a Graduate. - Good communication skills with international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to...
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Helpdesk Associate
2 weeks ago
Noida, India NTT Data Services Full time-Helpdesk Associate - Service Desk (2018-288185) - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be...
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Helpdesk Associate
2 days ago
Noida, India NTT Data Services Full time**Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both...
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Helpdesk Associate
2 weeks ago
Noida, India Nlb Services Full timeJob Title: Helpdesk Associate 1 side cab in odd shift time (pickup/drop) Qualifications: Any Graduate - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications** - **Helpdesk Associate in Service Desk**: - Must be a Graduate - **Good...
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Helpdesk Associate
6 days ago
Noida, Uttar Pradesh, India NTT DATA Full time**Req ID**: 281112 We are currently seeking a Helpdesk Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements - Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for...
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Helpdesk Associate
1 week ago
Noida, Uttar Pradesh, India NTT DATA Full timeReq ID 322278NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida Uttar Pradesh IN-UP India IN Requirements Helpdesk Sr ...