Dispatch Executive

3 days ago

Masjid Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

**Key Responsibilities**:
**Warehouse Management**:

- Oversee the daily operations of the warehouse, ensuring the safe, efficient, and organized storage of products.
- Ensure proper inventory control, including stock tracking, stocktaking, and regular audits.
- Manage and implement best practices for warehousing processes, such as receiving, storage, and dispatching goods.
- Coordinate the receiving of goods and the organization of storage to maximize space and minimize delays.
- Maintain accurate records of all incoming and outgoing shipments.
- Ensure compliance with safety regulations and company policies within the warehouse.

**Dispatch Operations**:

- Plan, coordinate, and monitor daily dispatch schedules to ensure that orders are dispatched on time.
- Ensure that all orders are correctly packed, labeled, and ready for dispatch according to customer specifications.
- Manage communication between dispatch, warehouse, and delivery teams to ensure timely deliveries and resolve any issues that may arise.
- Track the dispatch status of orders and update stakeholders on delivery timelines.
- Troubleshoot and resolve any dispatch-related issues, including delays, incorrect shipments, or damaged goods.
- Ensure that all dispatching documentation is properly completed and recorded.

**Staff Management**:

- Supervise, train, and motivate warehouse and dispatch staff to meet performance standards.
- Allocate tasks and responsibilities among team members to maximize efficiency and productivity.
- Conduct regular performance evaluations and provide constructive feedback to the staff.
- Monitor staff attendance, work schedules, and timekeeping.
- Foster a collaborative and positive work environment to encourage teamwork and high morale.
- Ensure that staff follow health and safety guidelines and warehouse protocols.

**Customer Service & Coordination**:

- Serve as a point of contact for internal teams, customers, and delivery partners regarding dispatch-related queries and concerns.
- Work with the customer service team to resolve any issues related to order dispatch and delivery.
- Ensure customer orders are dispatched accurately and in line with expected delivery dates.

**Inventory & Stock Management**:

- Ensure accurate and up-to-date inventory records are maintained.
- Oversee stock rotation and ensure that expired or damaged goods are appropriately handled.
- Prepare reports on inventory levels and stock movement to assist with replenishment planning.

**Reporting & Documentation**:

- Maintain detailed and accurate records of dispatch activities, including invoices, delivery receipts, and any other necessary documentation.
- Provide regular reports on warehouse and dispatch performance to senior management.
- Assist in preparing logistics and warehouse reports to analyze performance and identify improvement areas.

**Skills and Qualifications**:

- **Education**: Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
- **Experience**: Minimum 2-3 years of experience in dispatch, logistics, or warehouse operations, preferably in a manufacturing environment.

Pay: ₹250,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Work Location: In person

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