Clinic Coordinator

2 days ago


Bopal Ahmedabad Gujarat, India PhiBonacci Solutions Full time

Responsibilities:

- Manage, schedule, and confirm patient appointments, ensuring no conflicts or delays.
- Address patient inquiries, provide information about services, and ensure a welcoming environment.
- Process patient billing, insurance claims, and payments.
- Address billing inquiries and assist patients with payment options.
- Accurately maintain and update patient records.
- Enter and track patient information, treatment plans, and progress notes in the clinic's software.
- Ensure patient confidentiality and data security at all times.
- Oversee inventory levels for dental supplies and materials, ordering as necessary.
- Coordinate maintenance and repairs for office equipment and facilities.
- Assist in scheduling and managing staff coverage for dentists and assistants.
- Ensure a high level of patient satisfaction by addressing concerns, complaints, and feedback promptly.
- Strive to improve overall patient experience by providing excellent customer service.
- Maintain accurate records and track key performance metrics (e.g., patient numbers, financial data).
- Use software to schedule appointments, remind, and add patient details.
- Handle front office/reception activities
- Other tasks related to the clinic

Skills required:

- **Communication Skills**:

- **Customer Service**:

- **Technology Proficiency** (Software, Microsoft Office, etc.)
- **Attention to Detail**:

- **Adaptability & Flexibility**:

- **Confidentiality & Integrity**

Education: Graduate

Clinic Timing: 9.30 AM to 8 PM

Location: Bhopal, Ahmedabad

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person


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