Associate, Us Payroll

**JOB DESCRIPTION**
US payroll team manages the delivery of payroll services, ensuring compliance with all relevant regulations, and driving process improvements to enhance efficiency and accuracy.

**Job Summary**

As an Associate, within the US payroll team you will be responsible to manage the delivery of payroll services, ensuring compliance with all relevant regulations, and driving process improvements to enhance efficiency and accuracy.

**Responsibilities**:

- Lead the delivery of payroll work streams, managing timelines, budgets, and quality to ensure accurate and timely payroll processing.
- Continuously improve and update payroll processes to facilitate efficient execution, including the potential for offshore processing without compromising quality.
- Provide expertise in US payroll regulations and systems to lead and support the team effectively.
- Oversee end-to-end test management, including the creation of test strategies, plans, and cases, automation scripting, defect and gap analysis, and leakage analysis.
- Manage business user expectations and ensure clear communication with internal and external stakeholders.
- Provide sign-off for changes to be promoted to production, ensuring all necessary criteria are met.
- Resolve escalated risks, assumptions, and issues, ensuring they are managed effectively.
- Generate comprehensive reports summarizing progress, execution, and results.
- Adhere to the bank’s internal processes, including configuration management, change control, and access to data and systems.
- Actively seek and implement process improvements across the project.
- Coordinate delivery management through vendors and internal entities such as data centers and development teams.
- Maintain a basic understanding of the risk structures around payroll processes, including operational, compliance, market, and other risks.

**Required qualifications, capabilities and skills**:

- Bachelor’s degree in Business, Human Resources, Finance, or a related field
- Minimum 10 + experience in payroll management, particularly in managing US payroll processes
- Strong expertise in payroll regulations and process improvement
- Excellent communication and stakeholder management skills
- Ability to manage risks and resolve issues effectively
- Strong analytical and problem-solving skills

**Preferred qualifications, capabilities and skills**:

- Experience working with offshore teams and vendors
- Relevant certifications (e.g., CPP - Certified Payroll Professional)

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.