Tellecaller

5 days ago

Kalighat Kolkata West Bengal, India Ileap (A unit of Pathfinder) Full time

**Job Summary**:
Pathfinder seeks an enthusiastic Telecaller to connect with prospective students/parents, provide program information (JEE, NEET, Board, Foundation, Olympiads), answer queries, and facilitate admissions to expand our reach and help students achieve academic dreams.

**Key Responsibilities**:
Make outbound calls, effectively communicating Pathfinder's program benefits.

Respond to inbound inquiries about courses, fees, and admissions.

Address doubts professionally and generate leads.

Schedule appointments for center visits/counseling.

Maintain accurate call records in CRM and follow up for conversions.

Achieve daily/monthly call and admission targets.

Stay updated on all program details.

**Qualifications & Requirements**:
Education: Minimum 10+2; Bachelor's degree preferred.

Experience: Previous telecalling/customer service experience (education sector a plus).

Communication: Excellent verbal skills in Bengali, Hindi, and English (or relevant local languages).

Skills: Strong listening, basic computer proficiency (CRM), target-oriented, patient, positive attitude, adaptable.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

- Kalighat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Work Location: In person

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