Fic Operational Resilience

**FIC Operational Resilience**:
**Job ID**:R0360826**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-11-21**Location**:Mumbai**Position Overview**:
**Job Title: FIC Operational Resilience**

**Corporate Title: Vice President**

**Location: Mumbai, India**

**Role Description**
- The Operational Resilience Manager is responsible for developing, implementing, and maintaining the organization’s operational resilience framework.
- This role ensures that the business can effectively respond to and recover from disruptions, maintaining critical operations and services.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Support the FIC lead for Operation Resilience and execution of framework and associated requirements working closely with the FIC businesses, Infrastructure functions and their assigned leads.
- Identify the Important Business Services for the Division, determine Impact tolerance (period of time to reach intolerable harm) for each of these services and co-ordinate / participate in scenario testing.
- Conduct workshops with various stakeholders front-to-back (Business, NFRM, Operations, Compliance, Regulatory adherence teams, etc) to perform regular risk assessments, identify potential threats to operational resilience and develop playbooks and mitigation plans.
- Support development of governance and associated tracking of KPIs, potential risks and issues regarding Operational Resilience.
- Design and implement strategies to enhance the business’ ability to withstand and recover from operational disruptions.
- Collaborate with different stakeholders to identify, develop, maintain, and test continuity plans and ensure critical operations can continue during and after a disruption.
- Lead review of response and Lessons Learnt relating to operational incidents, coordinating with relevant teams to ensure effective updates are made to resolution and recovery infrastructure.
- Collate and analyse contextual data provided by NFRM (internal events/ external events) to review any changes in the risk profile from operational resilience perspective, and in support of Op Res workshops and key artifacts.
- Prepare and present regular reports on the status of operational resilience to senior management and other stakeholders.
- Ensure preparation of robust documentation for the operational resilience framework laid down for all the services identified in the business.

**Your skills and experience**
- 10+ years work experience in banking domain with Understanding of risk assessment methodologies and frameworks, with the ability to identify, evaluate, and mitigate operational risks.
- Ability to facilitate workshops, supporting analysis, and the proactive tracking of actions and inputs across various functions front to back.
- Collaboration with cross-functional teams and drive initiatives to enhance operational resilience or similar frameworks.
- Ability to lead on co-ordination and execution key deliverables across multiple business/business managers and functions, dealing with multiple stakeholders or varying levels.
- Strong analytical skills and ability to formulate clearly and present information in a compelling manner.
- Ability to think strategically and develop long-term plans for enhancing operational resilience. Also, skills in managing projects, including planning, execution, and monitoring of resilience initiatives.
- Strong interpersonal and excellent verbal and written communication skills.
- Understanding of Banking Infrastructure, Operations as well as Front Office processes and services (including Trade lifecycle) would be an added advantage, good knowledge of at least one is a requirement.
- Skills in oversight and review of incidents, including crisis management and recovery strategies (or similar frameworks).
- Ability and experience of driving and extending operational frameworks for new scope and drive impact / scenario assessment outputs, would be an advantage.
- Ability to co-ordinate, produce and track required documentation.

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Please visit our company website for further information:
We strive for a culture in which we are empowered to excel together every day. This