Telesales Executive

5 days ago

Sanpada Navi Mumbai Maharashtra, India JNS Commodities & Specialities Pvt. Ltd. Full time

Responsible for selling food flavours over the phone, aiming to meet sales targets, and maintaining customer relationships. The role combines sales skills with customer service and requires strong communication abilities. Here's a detailed job description:
**Outbound Calls**:

- Make outbound calls to potential customers or existing clients to promote and sell products or services.
- Generate new leads and prospects from provided databases or cold-calling techniques.

**Customer Relationship Management**:

- Build and maintain strong relationships with customers.
- Handle customer queries, resolve complaints, and ensure overall customer satisfaction.
- Follow up with clients to ensure satisfaction and repeat business.

**Data Entry and Reporting**:

- Maintain accurate customer records in the CRM system (Customer Relationship Management system).
- Document sales activity, customer interactions, and follow-up actions.

**Negotiation & Closing**:

- Negotiate pricing, terms, and conditions with clients.
- Close sales effectively and handle objections professionally.

**Record Maintenance**:

- Maintain updated records in Excel.
- Help team in internal documentation

**Skills & Qualifications**:

- **Experience**: Previous telesales or telemarketing experience is highly preferred but not always required.
- **Communication Skills**: Excellent verbal communication skills; able to engage with customers and present information clearly.
- **Sales Ability**: Strong sales skills and a goal-oriented attitude.
- **Tech-Savvy**: Familiarity with MS Office, and basic office technology.
- **Customer-Oriented**: Ability to handle customer objections with professionalism and empathy.
- **Time Management**: Ability to manage multiple calls, prioritize tasks, and stay organized.
- **Teamwork**: Ability to work in a team environment and support overall company sales goals.
- **Problem Solving**: Ability to quickly resolve issues and offer solutions to customers.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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