Telecaller - Malayalam & Telugu

1 week ago

Thane, India Collekto Full time

Job Title: Collection Telecaller

Job Summary:
Key Responsibilities:

- Make outbound calls to customers to collect payments and resolve billing issues
- Negotiate payment plans and settlements with customers
- Update customer accounts and records accurately
- Meet and exceed monthly collection targets
- Provide excellent customer service and maintain positive relationships
- Collaborate with internal teams to resolve customer issues

**Requirements**:

- 1-2 years of experience in collections
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and meet targets
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Debt Collection: 1 year (required)
- total work: 1 year (required)

**Language**:

- Telugu (required)
- Malayalam (required)

Work Location: In person

Expected Start Date: 01/09/2024

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