Mjc

**Job Title**: (MJC)

**Location**: [Ormanjhi]
**Department**: Titanium Mahindra Service Workshop

**Job Purpose**:
The MJC is responsible for ensuring smooth workflow in the workshop by allocating jobs to technicians, monitoring repair progress, and maintaining customer satisfaction through timely and quality service.

**Key Responsibilities**:

- **Job Allocation**: Assign repair and maintenance tasks to technicians based on skill level and workload.
- **Workshop Control**: Monitor job progress to ensure timely completion and quality compliance.
- **Coordination**: Act as a link between Service Advisors and Technicians for smooth communication.
- **Process Adherence**: Ensure adherence to Mahindra service standards and repair procedures.
- **Job Card Management**: Review and verify job cards for accuracy and completeness.
- **Productivity & Efficiency**: Track technician productivity and manage workload for optimum output.
- **Quality Check**: Conduct final inspections for major repairs before delivery.
- **Reporting**: Prepare daily workshop status reports for management.

**Key Skills Required**:

- Strong knowledge of automobile repair processes and systems.
- Ability to manage workflow and team coordination.
- Excellent communication and organizational skills.
- Knowledge of diagnostic tools and service software (preferably Mahindra systems).
- Problem-solving and decision-making ability.

**Qualifications & Experience**:

- Diploma / Degree in Automobile or Mechanical Engineering.
- 3-5 years of experience in an automobile service workshop (with at least 1-2 years as a job controller or similar role).
- Preferably experience in Mahindra or similar brand dealerships.

**Performance Metrics**:

- Workshop productivity and efficiency.
- On-time job completion ratio.
- Reduction in repeat repairs.
- Customer satisfaction scores.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person