Installation Qc

**Objective Summary**:
To ensure the highest standards of product installation by conducting thorough quality checks at customer sites post-installation. The Installation QC Executive ensures the installed windows, doors, and systems meet technical, aesthetic, and functional standards, while minimizing rework and ensuring customer satisfaction.

**Principle duties**:
1. Post-Installation Inspection:

- Conduct final quality inspections at customer sites after installation is completed.
- Check alignment, sealing, locking mechanisms, movement, finishing, cleanliness, and overall functionality.
- Ensure installation complies with design specifications, approved drawings, and standard practices.

2. Documentation & Reporting:

- Prepare QC checklists and detailed inspection reports for each site visit.
- Capture photographs of any quality issues and completed installations for documentation.
- Submit reports to the team with action items if any rectification is needed.

3. Defect Identification & Escalation:

- Identify defects or deviations such as scratches, misalignment, incorrect fittings, or material issues.
- Coordinate with the installation team for immediate correction, if feasible.
- Escalate repeated issues or critical failures to the Production for root cause analysis.

4. Customer Coordination:

- Interact with customers (or site representatives) during the inspection to verify satisfaction.
- Capture any customer feedback and ensure complaints (if any) are recorded and passed on for resolution.

5. Process Compliance & Improvement:

- Ensure installations are carried out as per Lumiere’s SOPs and safety standards.
- Provide feedback to the production and installation team for recurring issues.
- Contribute to refining QC checklists and SOPs based on on-site findings.

**Requirements**:
**Education**
- Diploma In Civil/ITI Civil

**Experience**
- Experience in installation supervision, quality control, site engineering in fenestration etc.

**Other Skills**
- Excellent Communication
- Results-Oriented
- Adaptability
- Data Management and Reporting
- Problem-Solving
- Time Management
- Language Skills: Strong Written and Verbal Skills in Malayalam and English

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Work Location: In person