Fulfillment Centre Trainer
2 weeks ago
Trainer will
- Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
- Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
- Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
- Design/customize training content to meet regional needs and track compliance to these training materials
- Analyze and understand data to suggest improvements for training and operations
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF
- On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
- Update NHO status on every 2 hours for ALFA associates
- Track on site LBD status & monitor completion & defects
- Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
- Follow up with TLs and AMs for 222 Coaching completion
- Perform Learning Index Audit
- Daily LC monitoring and take action as per report
- Conduct ILT / VILT for Associates on-demand topics
- Handling LMS user management.
- Work with Content developer to drive content creation, updation, improvisation.
- Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
- Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
- Conduct Training sessions
- Deploy FC Refresher Training on LMS
- Alignment with Store POC/OE/TW for Training execution
- Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
- Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
- Conduct Audit and drive through regional presence
- Create and share Learning Index Audit Report
e)Coordination and Data management
- Support in Learning Ambassador certification
- Aligning Weekly Learning Calendar based on business priorities
- Weekly/Monthly Calendar Creation
- Weekly Learning Dashboard
- Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
- L&D WBR - status and new task assignment
- Traveling multiple sites Feedback collection and collations
- Publish Learning Day End Report
Key job responsibilities
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF
- On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
- Update NHO status on every 2 hours for ALFA associates
- Track on site LBD status & monitor completion & defects
- Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
- Follow up with TLs and AMs for 222 Coaching completion
- Perform Learning Index Audit
- Daily LC monitoring and take action as per report
- Conduct ILT / VILT for Associates on-demand topics
- Handling LMS user management.
- Work with Content developer to drive content creation, updation, improvisation.
- Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
- Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
- Conduct Training sessions
- Deploy FC Refresher Training on LMS
- Alignment with Store POC/OE/TW for Training execution
- Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
- Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
- Conduct Audit and drive through regional presence
- Create and share Learning Index Audit Report
- Aligning Weekly Learning Calendar based on business priorities
- Weekly/Monthly Calendar Creation
- Weekly Learning Dashboard
- Daily Dive Deep on critical problems
- L&D WBR - status and new task assignment
- Traveling multiple sites
- Publish Learning Day End Report
