Service Advisor

2 days ago

Loni Kalbhor Pune Maharashtra, India Headway Consultant Full time

**Company Details** - We are hiring for Motor Vehicle manufacturing company located at Loni Kalbhore, Pune

**Service Advisor / Executive**

**Location - Loni Kalbhore, Pune**

**Experience - 4 years**

**Salary range - As per company Standard, Diploma in mechanical**

**Skills - **Communication, Customer Handling, DMS knowledge.
- Extending courteous reception to customers
- Establish the complaints in the vehicle after a road test
- Provide reasonable time and cost estimate for repairs
- Job allocation to supervisors and monitoring of workflow
- Regular update to customers on the status of job
- Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
- Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
- Ensure vehicle is delivered to the satisfaction of the customer
- Collect post service feedback and carry out any corrective measures if Required
- Advance service booking based on existing workshop load and available Resources
- Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
- Inform the customer on the ‘value added services’ available through the workshop

**Job Types**: Full-time, Permanent

Pay: ₹11,703.64 - ₹26,605.27 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Loni Kalbhor, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your CTC ?
- What is your Expected CTC ?
- What is your Notice Period ?

**Experience**:

- total work: 3 years (required)

Work Location: In person

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