Hiring Now urgent Us Customer Service Executive Night Shift

7 days ago

Bengaluru Karnataka, India Bolster Legal Services Pvt Ltd Full time

**Walk in directly - no appointment needed**
Join a team where **your growth, learning, and career stability are a priority.** Build your career in U.S. legal operations with Bolster Legal

Specialized Roles (Multiple Openings)

**1. Medical Records Retrieval Clerk**
- Draft & send HIPAA requests
- Ensure compliance with CA state timelines (15 days)
- Organize & upload medical records in CMS

**2. Lien Negotiations Specialist**
- Identify & track medical liens (Medicare, Medi-Cal, private subrogation)
- Negotiate directly with lienholders
- Secure reductions & calculate final lien payoffs

**3. Case Manager**
- Manage workflow of U.S. Personal Injury cases
- Review & index medical records & evidence
- Draft factual/medical summaries for demand packages
- Coordinate between Records & Lien teams

**4. Intake Specialist**
- Handle inbound calls during U.S. hours
- Conduct structured, empathetic client interviews
- Gather facts (incident, injury, insurance) & secure HIPAA authorizations
- Log data into CRM with accuracy

Minimum Qualifications
- 1+ year experience in BPO/KPO (US legal/insurance/healthcare preferred)
- Excellent English (spoken & written) - must be professional with U.S. clients
- Strong MS Excel/Word skills (CMS/CRM familiarity is a plus)
- Willing to commit to **onsite US Shift (Mon-Fri)**

Walk-In Interview Details
- **Days**: Monday - Friday
- **Time**: 8:30 PM - 11:00 PM
- **Address**: Bolster Legal, #93, 1st Floor, Wheelers Road, Cox Town, Bengaluru - 560005
- **Bring**: Updated CV + Govt. Photo ID+3 months Payslip

Compensation & Benefits
- **Salary (CTC)**: ₹18,000 - ₹28,000 based on experience & role
- **Health Insurance**:

- **Meals**: Dinner & midnight snacks provided at office
- **Work Environment**: Professional & stable onsite role at Cox Town

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Bengaluru, Karnataka (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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