Customer Executive

3 days ago

Delhi Delhi, India 2050 Healthcare Full time

**JOB ROLE: CUSTOMER SUPPORT EXECUTIVE / SALES EXECUTIVE**

EXPERIENCE : - 1-2 YEARS EXP.

**Job description**:
**Key Responsibility Areas (KRA)**:
Lead Generation & Prospecting : Identify and qualify potential leads through calls & maintain and update the CRM with accurate lead information.

Sales Conversion & Revenue Generation : Convert leads into paying customers by effectively pitching products/services & achieve assigned monthly sales targets.

Customer Relationship Management : Build and maintain strong relationships with prospects and existing customers. Address customer queries, provide solutions, and ensure high satisfaction.

Sales Pipeline Management : Track and manage the sales pipeline to ensure a steady flow of deals. Follow up with potential clients to move them through the sales funnel.

Collaboration & Reporting : Coordinate with marketing and field sales teams to optimise sales efforts.

Provide regular sales reports and insights to the management team.

**Key Performance Indicators (KPI)**:
Lead Conversion Rate - Percentage of leads converted into sales (Target: 20-30%)

Ensure to achieve the assigned sales target monthly.

Call Volume & Outreach - Number of outbound calls/What’s App made daily (Target: 90-100 calls & 2 hours of talk time).

Ensure taking follow-up responses from leads regularly & update in CRM & sheet.

Ensuring the count of number of active leads in the pipeline at any given time.

Ensure 100% to pick incoming calls, talking politely & proper documentation of customer interactions.

Ensure you are 100% well-versed in the Marketing pitch and able to explain the product and services flawlessly.

Ensure 100% to take approvals before closing any deal or offering discounts.

Ensure 100% to greet the customer and share your name & employee ID before speaking about products or services.

Ensure you are 100% well-versed in the Marketing pitch and able to explain the product and services flawlessly.

Ensure that 100% missed calls are dialled the next day.

**Qualifications**:
Bachelor's degree or equivalent experience.

1-2 years’ experience preferring, freshers can also apply.

Strong communication and interpersonal skills.

Focused and Goal-oriented.

**Job Types**: Full-time, Fresher

**Pay**:₹15,000.00 - ₹25,000.00 per month

**Benefits**:
Cell phone reimbursement

Provident Fund

**Schedule**: Day shift

**Language**: English (preferred)

**Work Location**: Office

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English & Hindi (preferred)

Work Location: In person

  • Exim Executive

    1 week ago

    Delhi, Delhi, India The Executive Full time

    **Job Opening: Executive - EXIM Specialist** **Location**: Delhi, India **Salary**:25k to 30k **Job Purpose** We are seeking an experienced **EXIM Specialist Executive** to manage and oversee all **export and import logistics operations**. The role will ensure compliance with international trade regulations, coordinate with customs and freight forwarders,...

  • Tele Calling Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Telecalling Executive **Location**: Delhi - Patel Nagar **Experience**: 3 months to 1+ year (or internship in calling) **Salary**: ₹12,000 to 20,000 + Incentives (Fixed) **Working Days**: 5.5 Days We are hiring **Telecalling Executives** who are confident and fluent in communication. The role involves making outbound calls to potential...

  • Tele Caller Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Tele - Caller Executive **Experience**: 0 to 1+ years **Salary**: ₹12,000 - ₹20,000 + Incentives **Location**: Delhi **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Make outbound calls to prospective customers to promote and pitch software products. - Generate and qualify leads from various social media...

  • Telemarketing Executive

    3 days ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Telecaller Executive **Location**: Delhi **Salary**: 12,000 K - 20,000 K + Incentives **Experience**: 0 to 1+ years **Employment Type**: Full-time We are hiring Telecallers to make outbound calls, generate leads, and promote software products. **Company**: Customer Success ( IT Company) **Working Days**: 5.5 days working **How to...

  • Tele Calling Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Telecaller Executive (Outbound Calls) **( Sales Experience)** **Experience**: 3 Months to 1+ Years / Internship in Calling/ Any sales experience **Salary**: ₹12,000 - ₹20,000 + Attractive Incentives **Location : Delhi** **Working Days**: 5.5 Days a Week (2nd & 4rth Saturdays Off, Sundays Fixed Off) **Contact**: 9205910096 **Key...

  • Tele Calling Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 12,000 - ₹ 20,000 per year

    Job Title: Telecalling ExecutiveLocation: Delhi - Patel NagarExperience: 3 months to 1+ year (or internship in calling)Salary: ₹12,000 to 20,000 + Incentives (Fixed)Working Days: 5.5 DaysJob Description:We are hiring Telecalling Executives who are confident and fluent in communication. The role involves making outbound calls to potential customers,...

  • Tele Calling Executive

    16 hours ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Telecaller Executive **Location**: Delhi **Salary**: 12,000 K - 20,000 K + Incentives **Experience**: 0 to 1+ years **Employment Type**: Full-time We are hiring Telecallers to make outbound calls, generate leads, and promote software products. **Company**: Customer Success ( IT Company) **Working Days**: 5.5 days working **How to...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India RANA MOTORS PRIVATE LIMITED Full time

    An automobile customer care executive, also known as a customer service representative or customer relation executive, handles customer queries and ensures customer satisfaction. They work with dealerships and customers to build long-term relationships **Job Types**: Full-time, Permanent, Fresher Pay: From ₹18,000.00 per month Schedule: - Day...

  • Customer Relationship Executive

    2 weeks ago

    Delhi, Delhi, India IDEAL PLACEMENT Full time

    Profile - **Customer Relationship Executive ( WFO )** Location - **Vikaspuri, Delhi** Qualification - **12th / Graduate** Salary - **18,000 - 25,000/pm** Experience - **1 - 3 Years ( Sales / Business Development Executive )** - **Only Female Apply** **Job Description: - ** - Basic Knowledge of MS Office / Google workspace. - Good English...

  • Lead Generation Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,00,000 per year

    Job Title: Lead Generation Executive / TelecallerLocation: Delhi ( Patel Nagar)Contact: Job SummaryWe are looking for a Lead Generation Executive / Telecaller who is confident, persuasive, and fluent in English communication. The ideal candidate will be responsible for making outbound calls, cold calling prospects, and generating qualified leads for our...