Receptionist

3 days ago

Lucknow, India Branding 360 NEO pvt. LTD Full time

Position: Receptionist Work Hours: Monday to Saturday, 10:00 am to 7:00 pm

Job Summary: As a receptionist, your primary responsibility will be to provide excellent customer service and administrative support to visitors and staff members. You will be the first point of contact for guests and clients, representing the organization in a professional and friendly manner. Your duties will include managing phone calls, welcoming visitors, coordinating appointments, and performing various administrative tasks.

**Responsibilities**:
Greet and welcome visitors, clients, and guests in a warm and friendly manner.

Answer incoming calls, provide information, and transfer calls to appropriate individuals or departments.

Maintain a clean and organized reception area, ensuring it reflects a professional image.

Manage and distribute incoming and outgoing mail and packages.

Schedule and coordinate appointments and meetings, ensuring efficient use of time and resources.

Maintain office supplies and place orders when necessary.

Assist in the preparation of meeting rooms, including setting up audiovisual equipment and arranging refreshments.

Provide administrative support to staff members, such as photocopying, filing, and data entry.

Ensure compliance with security procedures by issuing visitor badges and maintaining visitor logs.

Assist with general inquiries and provide accurate information about the organization's services, products, or policies.

Maintain confidentiality and handle sensitive information with discretion.

Collaborate with colleagues and departments to ensure effective communication and coordination.

Qualifications:
High school diploma or equivalent.

Previous experience in a customer service or receptionist role is preferred but not required.

Excellent communication skills, both verbal and written.

Professional and friendly demeanor, with the ability to remain calm and composed in stressful situations.

Strong organizational and multitasking abilities.

Proficient in using basic computer software (e.g., Microsoft Office Suite).

Attention to detail and accuracy in handling administrative tasks.

Ability to work independently and as part of a team.

Familiarity with office equipment, such as phone systems, photocopiers, and fax machines.

Strong problem-solving skills and the ability to handle unexpected situations.

Knowledge of proper telephone etiquette and customer service principles.

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9022256222

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