Associate, Mis Reporting

5 days ago

Bengaluru Karnataka, India Hudson's Bay Company Full time

**Job Description: MIS Reporting Analyst - Retail**

**Key Responsibilities**:
**Data Management and Analysis**:

- Develop and maintain dashboards and reports using Looker and MicroStrategy.
- Utilize XRBI Store Force to analyze store performance metrics and optimize workforce deployment.
- Analyze customer behavior and sales trends to enhance customer engagement using Tulip Clienteling.
- Ensure data accuracy and integrity across all reporting and analytics platforms.

**Strategic Insights and Reporting**:

- Provide actionable insights to drive business decisions and improve retail operations.
- Prepare regular MIS reports, highlighting key performance indicators and trends identified through Looker and MicroStrategy.
- Use XRBI Store Force data to support strategic staffing and store management decisions.
- Implement and manage Tulip Clienteling strategies to improve customer relationships and increase sales.

**Technical Skills and System Management**:

- Master the use of Looker for creating intuitive visualizations and complex analytical models.
- Employ MicroStrategy for advanced data aggregation, manipulation, and reporting.
- Manage XRBI Store Force implementation and customization according to our specific retail operational needs.
- Leverage Tulip Clienteling to provide a personalized shopping experience and increase customer loyalty.

**Collaboration and Stakeholder Management**:

- Work closely with IT, sales, and marketing teams to ensure seamless data integration and reporting.
- Present findings and recommendations to senior management and key stakeholders.
- Train and support retail staff on the use of MIS tools, particularly focusing on the functionalities of Tulip Clienteling and XRBI Store Force.

**Job Qualifications**:
**You also have**:

- Graduation ideally in Comp Science.
- Excellent knowledge of MIS Reporting (Macros, Docs, Sheets, Slides, Drive) and high proficiency in Microsoft Office Suite (especially Excel).
- Strong oral and written communication.

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