Customer Success Advisor, India
2 days ago
Job Requisition ID # 25WD91137 Position Overview The Customer Success Advisor is focused on driving success in the "Onboard" and "Use" lifecycle stages of our customers in Public Sector as they deploy Autodesk solutions. This role will engage directly with customers, proactively through various means like data-driven triggered actions, human interactions and reacting to inbound customer-initiated triggers. Key Responsibilities: - Establish and execute onboarding and adoption strategies to grow usage of Autodesk solutions by proactively and reactively responding to customer inquiries- Assist customers by providing guidance and resources directly to assist with onboarding new solutions and to identify and assist at-risk customers who have low adoption of products to increase the value they receive toward meeting their business goals- Partner with sales teams, the reseller partner ecosystem, technical support, client services, and others to drive customer success motions and resolve customer activation/onboarding/usage issues- Successfully close out a range of data-driven customer success motions- Drive a high-level customer satisfaction and experience to ensure continued customer adoption of Autodesk products through customer value-add activities- While engaging throughout the lifecycle, be able to identify opportunities for expanding the business relationship and support the sales team in pursuit of the expansion opportunity- Organize and conduct onboarding and product adoption workshops tailored to specific industries and ministries Minimum Qualifications: - Experience in SaaS Industry 3+ years- Experience in Customer-facing roles 7+ years- Customer Empathy & customer mindset- Ability to prioritize multiple tasks- Collaboration and coordination across multiple stakeholders- Fluent languages spoken and written: English Preferred Qualification: - At least 5 years Customer Success/Account Management experience- SDFC proficiency- Experience in handling public sector accounts in India is an added advantage LI-NB1 Learn More About Autodesk Welcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us Salary transparency Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk?
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Customer Success Advisor India
2 weeks ago
Bengaluru, Karnataka, India Autodesk Full timeJob Requisition ID # - 24WD75653 The Customer Success Advisor (CSA) is focused on driving value in the "Onboard" and "Use" lifecycle stages as they deploy Autodesk solutions. This role will proactively engage directly with customers through data-driven triggered actions and react to inbound customer-initiated triggers. The CSA mission is to create customer...
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Customer Success Advisor Midmarket India
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Bengaluru, Karnataka, India Autodesk Full timeJob Requisition ID # - 24WD83004 Position Overview The Customer Success Advisor plays a pivotal role in driving the success of our existing midmarket customers, overseeing the "Onboard," "Use," and “Extend” stages—also known as Post-Sales—of our customer lifecycle with Autodesk solutions. In this role, you will manage your own portfolio of customers,...
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Customer Success Advisor
1 week ago
Bengaluru East, Karnataka, India Blue Yonder Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are looking for aCustomer Success Advisor based in Indiaoffice to support ourEMEA-based customersin theLogistics Service Provider Industry (LSP/3PL).We partner with our customers to ensure they are maximizing value from their Blue Yonder products. You'll develop a deep understanding of the business operations and challenges of your assigned customers,...
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Customer Success Advisor, India
1 week ago
Bengaluru, Karnataka, India Autodesk Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Requisition ID #25WD91137Position OverviewThe Customer Success Advisor is focused on driving success in the "Onboard" and "Use" lifecycle stages of our customers in Public Sector as they deploy Autodesk solutions. This role will engage directly with customers, proactively through various means like data-driven triggered actions, human interactions and...
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Customer Success Advisor, India
2 weeks ago
Bengaluru, Karnataka, India Autodesk Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Requisition ID # 25WD91137Position Overview The Customer Success Advisor is focused on driving success in the "Onboard" and "Use" lifecycle stages of our customers in Public Sector as they deploy Autodesk solutions. This role will engage directly with customers, proactively through various means like data-driven triggered actions, human interactions...
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Customer Success Manager
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Customer Success Manager
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Bengaluru, India BiteSpeed Full timeAbout BiteSpeedHey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal...
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Bengaluru, Karnataka, India Mixpanel Full time**About Mixpanel** Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...
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Customer Success Architect
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Bengaluru, Karnataka, India ServiceNow Full time**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
