Customer Service Team Member

2 days ago

Vadodara Gujarat, India TRUCKGURU LLP Full time

Job Title: Team Leader - Customer Support & Sales (Truck Rental Services)

Company: Freight Yodha - Strength in Freight
Location: Vadodara, Gujarat

**Salary**: Fixed + Performance-based incentives
About the Company:
Freight Yodha is a new-age logistics brand committed to transforming the way India moves goods. Backed by advanced technology and reliable service, we provide cost-effective and trustworthy transportation solutions for both household and commercial needs. With “Strength in Freight” as our core value, we stand for reliability, efficiency, and customer-first service.
Job Summary:
Freight Yodha is looking for an experienced Team Leader - Customer Support & Sales to lead a growing team, oversee client and vendor interactions, and ensure seamless truck bookings. If you have proven leadership skills, experience in sales or customer service, and the drive to deliver results, this is your chance to grow with one of India’s rising logistics brands.
Key Responsibilities:
Lead, coach, and motivate a team of Customer Support & Sales Executives

Manage and monitor client and vendor communications daily

Ensure timely assistance to customers for truck bookings (household & commercial)

Allocate sales leads, track team performance, and ensure closures

Support the team in preparing and sending quotations to clients

Handle escalations and provide quick resolutions to client issues

Drive team and individual sales targets with incentive opportunities

Maintain records, monitor performance, and report to management
Qualifications:
Education: Bachelor’s degree (Engineering/Diploma holders not eligible)

Experience: Minimum 3+ years in Sales/Customer Support with at least 1 year in a Team Leader/Supervisory role

Language Skills: English (preferred), Hindi/Gujarati (advantage)

Other Requirements:
Strong leadership and team management skills

Excellent communication and negotiation ability

Max age limit: 38 years

Must be based in Vadodara (remote work not available)
Work Schedule:
Days: Monday to Saturday

Timings: 9:30 AM to 6:00 PM
Why Join Freight Yodha?

Be part of a fast-growing logistics brand with a bold vision

Lead a high-performing sales and support team

Attractive incentive structure on team and individual performance

Work in a professional, growth-focused environment

Shape the future of digital truck rental services in India

**Job Types**: Full-time, Permanent

Pay: ₹11,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Location**:

- Baroda, Gujarat (required)

Work Location: In person

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