Front Desk Executive

1 week ago

Ghatkopar Mumbai Maharashtra, India Racare prime Full time

**Front Desk Executive**:
**Roles and Responsibilities**:
**1. Welcome & Upkeep of Reception Area**:

- Greeting guests and patients as they arrive and checking them in for appointments
- Keeping a clean and organized reception area and ensuring that all necessary paperwork and supplies are readily available

**2. Patient Co-ordination**:

- Scheduling and confirming appointments as per different Doctors availability.
- Getting filled Patient Intake Form by patients & updating in the system
- Maintaining accurate patient records: including medical histories, treatment plans, generating tasks.
- Handling billing and payment collection including providing & explaining estimates to patients.
- Assisting the Clinic practitioner with administrative tasks as needed such as: following-up with patients to ensure their recovery, to schedule appointments, reminder for payments through various channels
- To communicate effectively with internal staff including the dentist, dental assistants, and hygienists, to ensure that appointments run smoothly and patients receive the care they need.

**3. Dental Lab Co-ordination**:

- Coordinating with different Dental Labs for jobs sending, receiving along with record updating in the system.

**4. Vendor Co-ordination & Material Management**:

- Vendor coordination for rate, order placement and receiving of materials/ supplies and further inventory management of these supplies.

**5. Administration**:

- Coordinating with Consultant Doctors for their appointments, making their patient entries and calculating their remuneration
- Handling Petty Cash and making expense vouchers
- Bill Filling and coordinating with the Accountant

**6. Reporting**:

- Presenting to Dr. Sachin Daily / Weekly / Monthly Reporting Required Skills and

Qualifications:

- Bachelor’s degree (or equivalent).
- Must have 1.5 to 2 years of experience Front Desk or similar capacity.
- Command over English, Hindi, Marathi Language.
- Good knowledge of computer operations, using Mobile Apps, Microsoft (Word, Excel, Power Point, OneNote)
- Excellent interpersonal and communication skills both written and verbal.

**Timing**:

- Shift 1: 08 am - 06 pm
- Shift 2: 10 am - 08 pm

Pay: ₹20,000.00 - ₹27,000.00 per month

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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