Technician, Crane Service

2 weeks ago

Bengaluru, India Konecranes Full time

Employment type: Undefined term- Full-time/part-time position: Full time**Technician, Crane Service**:

- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees.

Our three core values - trust in people, total service commitment and sustained profitability - create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior - the values guide our leadership, operations and activities.

We are now looking for Field Service Technician who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

**Your key role**:
1. Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
2. The field operative accepts work packages and enters work against the SR/WP.
3. The field operative cannot create new service requests (except through “do work”).
4. Record faults/exceptions using Risk & Recommendation method,
5. Estimate labour hours and parts cost for repairs.
6. Perform Safety Review and Visit Review and record next steps.
7. Consult with our customers to permit informed buying decisions based on recommendations made.
8. He/She should follow Konecranes safety protocol and should ensure the use of safety PPEs provided by company like safety shoes, safety harness and Etc

**Qualification and Experience**:Diploma (Electrical) with 3- 5 years’ experience
**Reporting to **:Service Manager

**Competencies and skills we expect for this role**:

- CRM Siebel
- Field Service Siebel
- Customer focused
- Basic Crane Technical knowledge
- Awareness of ISO 14001 & 45001 Standards

**What we offer you**:
In return, we can offer you exciting and challenging Field Service Technician position in Industrial Services South Asia team and with us, you will create value added services and connecting our customers as per our Lifting People Strategy.

**Additional information**:

- Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._

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