Operations Executive

**Job Roles & Responsibilities**:
The CDC Coordinator is responsible to oversee day to day CDC operations across units assigned & collaborating with educators, parents, community partners or unit teams to ensure that a complete & holistic support & allied care is provided to the children in need by dedicated team of specialists. The coordinator will serve as a central resource and advocate for efficient coordination & overseeing best practices in child development services via active engagement through feedbacks from patients & other stakeholders.

**Key Responsibilities**
- Scheduling, handling appointments & telephonic counselling as per tariff.
- Ensure smooth handling of appointment, Walkin & referral patients across units.
- Proactive communication with patients as part of follow ups & sessions.
- Collaborating with unit teams for cross consultations records.
- Manage lead conversions & document reasons for non-conversions.
- Monitor child’s developmental progress and provide necessary information to parents/guardians.
- Coordinate referrals with healthcare providers, therapists, and specialists as needed.
- Maintain accurate and confidential child development records for all centers as assigned.
- Provide guidance and resources to parents and caregivers on child development topics.
- Collaborate with unit teams for counselling & billing packages.
- Ensure adherence to local, state, and healthcare certifications & regulations regarding childcare and development programs/CME’s/Workshops.
- Prepare reports & documentation for review by the management.
- Recommend areas of better efficiency & improvement.

**Job Specifications**
- Qualification: Bachelor’s degree in Early Childhood Education, Child Development, Social Work, Psychology, or related field.
- Minimum 3-5 years of experience in child development, early education, or family services & counselling
- Strong knowledge of child development milestones & early intervention.
- Excellent verbal & written communication and organizational skills.
- Ability to handle multiple units & multitasking.
- Proficiency in MS Office, data management, and MIS Reporting.

**.**:Adminstration

**Job Type**:Full Time

**Job Location**:KPHB