Production Support

1 week ago

Chennai Tamil Nadu, India Flex LTD Full time

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
- Job Description To support our extraordinary teams who build great products and contribute to our growth, we’re looking to hire Systems Analyst - IT who is based out of in Chennai location.

Reporting to Manager & the role involves,

What a typical day looks like:

- Take ownership of user problems and be proactive when dealing with user issues.
- Monitor all alerts and report any issue that may significantly impact the business.
- Monitoring, analyzing, troubleshooting problems, providing code fixes and testing
- Conduct root-cause analysis as and when needed and propose a corrective action plan
- Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams
- Responsible for reports, requests (like RFP), Maintaining the SLA (Service Level Agreement) and account payable records
- Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
- Ensure on-time delivery of all assigned tasks - incidents, problem tickets, etc.
- Adhere to the defined support delivery process/guidelines like Problem
- Identify and learn more about the software used/ supported by the organization.
- Develop/propose innovative approaches on process improvements & automation possibilities
- Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed
- Need to work with Shift members and ensure KPI are met within team as well as team.
- Need to work on automation and ticket reduction
- Need to collaborate with stakeholders and ensure there is bug free system is available for end users

The experience we’re looking to add to our team:

- Qualifications: Bachelor’s or Master’s in Engineering
- Overall 1 - 3 years experience in production support area (L1, L2 and L3 Support)
- Strong Knowledge in SQL, SSIS / SSRS.
- Intermediate knowledge in Dot Net
- Data Management/ETL projects
- Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same
- Exhibit a strong sense of urgency for high severity incidents
- Highly motivated and eager to be part of the Systems team
- Interest in display technology
- A passion for finding root cause of problems, even when process is tedious
- Basic ability to edit dot net scripts a plus
- Ready to work in rotational shift and shift timings will be 7am to 4pm and 2pm to 11pm and 10.30pm to 07.30am also weekend shift (monthly once).
- Strong communication, presentation and writing skills

What you’ll receive for the great work you provide:

- Health Insurance
- Paid Time Off

NK99
- Job CategoryIT

  • Customer Support Associate

    2 days ago

    Pallavaram, Chennai, Tamil Nadu, India Chakra Production Full time

    Customer support roles involve helping customers with questions and concerns about a company's products or services. Some of the responsibilities of a customer support representative or specialist include: - **Providing information**: Answering questions about products, services, and company policies - **Resolving issues**: Troubleshooting problems,...

  • Product Support

    2 weeks ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Customer Support** **Experience - 1 to 3 years** **Work Location - Chennai** **Work timings: 7.00 pm to 4.00 am** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We...

  • Product Support

    2 weeks ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Experience - 1 to 2 years** **Work Location - Chennai** **Work timings - 6.00 pm to 3.00 am** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We are located in...

  • Product Support

    7 days ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Company Description** Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success. **Role...

  • Production Support

    2 weeks ago

    Chennai, Tamil Nadu, India Industrial Controls and Drives Full time

    We believe in the power of teamwork, innovation, and customer service. We are committed to creating a culture where everyone feels valued and respected. Our team-oriented culture is evident in the way we work together to solve problems and achieve our goals. We are always looking for new ways to innovate and improve our products and services. We believe...

  • Product Support

    2 weeks ago

    Chennai, Tamil Nadu, India PayPal Full time

    **The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at...

  • Production Support

    2 days ago

    Chennai, Tamil Nadu, India UPSFM Integrated Services Pvt Ltd Full time

    Fresher Urgent Hiring Pharma Industry Role : Production Support B.sc Chemistry, Diploma Chemical No. of. Openings : 20 No's Gross Salary: 21000 Yearly Bonus, work time food will Provide, PF, 2 Lakhs Insurance Eligible. Work Location: Alathur Sipcot Tiruporur Mahabalipuram Preffered Immediate Joiners Whats App Send Cv / Contact Number :...

  • Production Chemist

    2 weeks ago

    Ashok Nagar, Chennai, Tamil Nadu, India Planpoint Support Services Full time

    Qualification - B.Sc. / M.Sc. Chemistry Experience - Freshers Location - Chennai Salary - 12,000 to 20,000 /- per month **Roles and Responsibilities**: - **Process Development and Optimization**: - Develop and optimize chemical processes for production. **Quality Control and Assurance** - Monitor and control production processes to ensure product...

  • Java Production Support

    2 weeks ago

    Chennai, Tamil Nadu, India Anblicks Full time

    **Java Production Support** **Location : Chennai** 1. Java Programming Skills. Experience in c++/Python will be value add 2. Working with Unix/Linux OS and Shell Scripting 3. Hands on experience in live Production Support (L2/L3/L4) 4. Monitoring,Alerting and Remediations. Experience in using tools such as Nagios and Splunk. 5. Troubleshooting of Java/Web...

  • Product Support Executive

    1 week ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Company Description** Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success. **Role...