Personal Banker Authorizer-teller Authorizer

4 days ago

Satna, India White Kolar Resourcing and staffing company Full time

**Job Name - Personal Banker Authorizer-Teller Authorizer - Retail Branch Banking**

**Job Title : (Job Name) - Personal Banker Authorizer/Teller Authorizer**
**Business Unit (PA) : Retail Branch Banking**
**Team : (Sub team in the PA) : Retail Branch Banking**
**Reports to (job) : Branch Manager**
**Location of role : Pan India**
**Job Fn : Branch Ops & Sales**
**Role Type: Individual Contributor.**

**Travel Required: Light**

**Job Band Range : E1 - E4.**

**Location - Satna and jabalpur.**

**Minimum experience in years - 3-4 yrs**
**Exposure to banking preferable**

**Job Purpose**
Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and
retention of existing portfolio

Job Responsibilities(JR) : 6 - 8 Areas Actionable (4-6)
Supervisory responsibilitySupervise & monitor Personal Banker desks and

contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on
improving the same in conjunction with the Branch
Manager
- Monitoring of dummy accounts, suspense accounts,
deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
Transactional responsibilityAuthorize Personal Banker transactions
- Corporate salaries processing
- Cost Management and staff productivity
- Responsible for Cash and Customer transactions at
the Teller counters
- Supervising all Non-Cash transactions like DD/MC,
fund transfer etc
- Penetration of Saving Accounts on non liability
customers
- Reconciliation and maintenance of suspense
accounts register as per the required format

SalesBranch Merchandising
- Generate business, cross sell and monitor cross
sales of Personal Bankers
- Generate leads for Third Party Products to the
customers
- Ensure that all tellers are adequately trained on the
Products of the bank.

Educational Qualifications Key Skills
- Graduation:

- Post-Graduation:
Certifications:

- AMFI Certification
- IRDA Certification
- NCFM Certification (Optional)
- CAIIB (Optional)
- Internal Certification (NR Modules)
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- NRI Product and Regulatory Knowledge
- Planning and Organizing Skills
- Communication
- Knowledge of Competition & Current trends in
financial Industry.

Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for
discharging duties)
- Customers
- Branch Banking Team
- Operations
- NR Product Team
- HLIC
- Insurance CAM
- MF Fund houses personnel
- HSL personnel

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹450,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Satna, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Banking: 3 years (preferred)

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