Bpo - Fresher Job

4 days ago

Mumbai Maharashtra, India Hemocean outsourcing Full time

Excellent communication skills (Mandatory skill).

Strong relationship management abilities (Mandatory skill).

Exceptional customer service aptitude (Mandatory skill).

Ability to solve problems efficiently and effectively.

Proven negotiation skills to facilitate smooth client interactions.

Strong time management skills to handle multiple tasks simultaneously.

Keen attention to detail to ensure accuracy in coordination and data management.

Adaptability to handle changing client needs and dynamic work environments.

Roles and Responsibilities

Act as the primary point of contact for assigned clients, ensuring clear and effective communication at all times.

Manage and maintain strong client relationships through regular touchpoints and meetings.

Coordinate with internal teams to ensure timely and accurate delivery of services to clients.

Address client inquiries and resolve issues promptly, ensuring high levels of customer satisfaction.

Assist in the preparation and management of client documentation and reports.

Collaborate with the sales team to support client acquisition and retention strategies.

Monitor client feedback and work proactively to improve s

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,718.27 - ₹30,862.69 per month

Work Location: In person

**Speak with the employer**
+91 7903809796

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