Telesales Executive

6 days ago

Calicut Kerala, India Orbiz Creativez Pvt Ltd Full time

**Company Overview**

Orbiz Creativez Pvt. Ltd. is a distinguished ISO 9000:2018-certified gifting company based in Kerala, known for its exceptional craftsmanship and customer service. With products reaching every corner of India and beyond, Orbiz Creativez offers a wide array of corporate and personalized gifts manufactured from Chemmad village. Since 2019, the company has been serving its extensive customer base globally.

**Job Overview**

**Qualifications and Skills**
- Proficiency in using Salesforce CRM for managing customer interactions and sales processes efficiently.
- Experience with cold calling techniques to effectively reach and connect with potential customers.
- Solid understanding of lead generation strategies to maximize customer acquisition and retention.
- Strong negotiation techniques to close deals and meet or exceed sale targets.
- Proven track record in achieving sales results within a competitive environment.
- Excellent communication skills, both verbal and written, to interact engagingly with clients.
- Ability to work independently and collaboratively as part of a team to achieve sales goals.
- Problem-solving skills to handle customer queries and complaints effectively, enhancing customer satisfaction.

**Roles and Responsibilities**
- Initiate contact with potential customers through calls and other communication channels.
- Identify customer needs and provide solutions through the company's range of products.
- Maintain and update a database of current and prospective customers using CRM software.
- Achieve or exceed sales targets set by the management to contribute to the overall company goals.
- Prepare detailed and accurate sales reports to analyze performance and forecast future trends.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Follow up on leads and conduct market research to identify new sales opportunities.
- Provide excellent post-sale support to ensure customer satisfaction and repeat business.

**Requirement**
- Minimum 2 years experience in same role in a reputed company
- Proven track record of achieving monthly sales target
- Speaking Hindi will be added advantage not manadatory

Pay: From ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have proven track record of achieving monthly sales target

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telesales: 2 years (required)

**Language**:

- Malayalam (required)
- English (required)
- Hindi (preferred)

Work Location: In person

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