Telesales Executive
17 hours ago
**Company Overview**
Orbiz Creativez Pvt. Ltd. is a distinguished ISO 9000:2018-certified gifting company based in Kerala, known for its exceptional craftsmanship and customer service. With products reaching every corner of India and beyond, Orbiz Creativez offers a wide array of corporate and personalized gifts manufactured from Chemmad village. Since 2019, the company has been serving its extensive customer base globally.
**Job Overview**
**Qualifications and Skills**
- Proficiency in using Salesforce CRM for managing customer interactions and sales processes efficiently.
- Experience with cold calling techniques to effectively reach and connect with potential customers.
- Solid understanding of lead generation strategies to maximize customer acquisition and retention.
- Strong negotiation techniques to close deals and meet or exceed sale targets.
- Proven track record in achieving sales results within a competitive environment.
- Excellent communication skills, both verbal and written, to interact engagingly with clients.
- Ability to work independently and collaboratively as part of a team to achieve sales goals.
- Problem-solving skills to handle customer queries and complaints effectively, enhancing customer satisfaction.
**Roles and Responsibilities**
- Initiate contact with potential customers through calls and other communication channels.
- Identify customer needs and provide solutions through the company's range of products.
- Maintain and update a database of current and prospective customers using CRM software.
- Achieve or exceed sales targets set by the management to contribute to the overall company goals.
- Prepare detailed and accurate sales reports to analyze performance and forecast future trends.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Follow up on leads and conduct market research to identify new sales opportunities.
- Provide excellent post-sale support to ensure customer satisfaction and repeat business.
**Requirement**
- Minimum 2 years experience in same role in a reputed company
- Proven track record of achieving monthly sales target
- Speaking Hindi will be added advantage not manadatory
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have proven track record of achieving monthly sales target
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telesales: 2 years (required)
**Language**:
- Malayalam (required)
- English (required)
- Hindi (preferred)
Work Location: In person
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