Customer Relation Officer

This is a full-time on-site role for a Customer Retention Officer located in Kochi. The Customer Retention Officer will be responsible for creating and implementing strategies to retain customers, ensuring customer satisfaction, and addressing customer complaints. This role requires building and maintaining positive customer relationships and will include...

Job Description We are seeking a Customer Support Associate who is passionate about delivering exceptional customer experiences and driving customer loyalty. In this role, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and handling customer service inquiries. The role also includes...

We are seeking a Customer Support Associate who is passionate about delivering exceptional customer experiences and driving customer loyalty. In this role, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and handling customer service inquiries. The role also includes addressing...

We are hiring for **Sales Officer !!!** Experience: Min **1 yr**of experience in sales (Automobile preferred) **Freshers can also apply** Location ; **MAVELIKARA** **Attractive Salary and incentives for your hardwork** **Skills Required**: - Strong negotiating and selling skills. - Be well-groomed and presentable. - Have excellent people skills and...

We are seeking a detail-oriented and customer-focused Office Executive to join our team This role involves delivering exceptional customer support while managing key office operations such as data entry record maintenance and order coordination The ideal candidate will possess excellent communication skills strong problem-solving abilities and the capacity...

Handle all direct enquiries & Counselling should be provided - Those who come to enquiry must be convert into admission - Regular Follow-ups - Counselling should be provided for enquiries - Explain Course Details & Race Institute Strategy & facilities - Share Sample Material - Conduct Assessment Test & Given Feedback - Showing our facilities - Understand...

Handle customer inquiries and complaints professionally Build and maintain strong relationships with clients Ensure customer retention through effective engagement and follow-up Manage and update customer databases for accuracy and privacy compliance Prepare timely reports and analyze customer interaction data to drive improvements Communicate effectively...

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular...

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Telecaller Role and Responsibility - Knowing all the details of the...

**Key Responsibilities**: - Greet customers and handle all cash, card, or digital payment transactions. - Issue receipts, refunds, or change as required. - Maintain accurate records of daily transactions and reconcile cash drawers at the end of shifts. - Ensure billing accuracy by checking amounts and pricing. - Assist with invoicing, fee collection (in the...