Service Co-ordinator Female

2 weeks ago

Coimbatore Tamil Nadu, India S & T Engineers Full time

Job Title**:Service Coordinator**

Key Responsibilities:

- Utilize SAP software to manage and track service requests, including scheduling appointments and assigning technicians.
- Act as the primary point of contact for clients, providing updates on service status and addressing any inquiries or concerns.
- Collaborate with internal teams to ensure that service appointments are completed on time and according to client specifications.
- Coordinate with vendors and suppliers to ensure timely delivery of parts and materials for service appointments.
- Prepare and distribute service reports and documentation to internal and external stakeholders as needed.
- Proactively identify opportunities for process improvement and implement best practices to enhance efficiency.
- Assist with billing and invoicing processes related to service appointments, ensuring accuracy and timeliness.
- Provide training and support to new team members on SAP usage and service coordination procedures.
- Uphold company policies and standards for quality, safety, and customer service excellence at all times.

Qualifications:

- Bachelor's degree in business administration, management, or a related field preferred.
- Minimum of [insert number] years of experience in a service coordination or similar role, with proficiency in SAP software.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and internal teams.
- Exceptional organizational and multitasking abilities, with a keen attention to detail.
- Proven ability to work well under pressure and meet tight deadlines in a fast-paced environment.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Previous experience in [insert industry or relevant field] is a plus.

Contact:
90426 02289

Firthosh M

Executive - HR

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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