Tl- Claims-blended Process

3 days ago

Mumbai Maharashtra, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

**Urgent Opening for Team Leader
- Blended Process ** Location: Malad & Thane **Salary: Up-to 6.5 LPA** Experience Required: Minimum 3 Years in same domain & 1 Year Team Handling Experince

**Claims Team Leader**

**Role Description**:
**- **Seeking a dynamic and experienced individual to lead our Claims and Insurance Process team.

**Core Role Responsibilities**:

- Monitor teams Investigate, evaluate, and resolve claims of applicable to Host Guarantee Terms of Service, using a multichannel customer support environment
- Lead and mentor a team of claims and insurance professionals
- Ensure timely and accurate processing of claims in compliance with industry standards and company policies
- Implement people and process improvements to enhance efficiency and customer satisfaction
- Initiating, investigating, and resolving cases involving complex damage, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies.
- Enable teams on providing timely and accurate resolution through the suggested workflows and best practices shared
- Ability to manage team schedules and organization expectations
- 1-3 years of experience in claims and dispute resolution, e-commerce, conflict resolution, fraud or risk investigations, and/or crisis management.
- Providing upward feedback regarding the status of claims, communicating regularly with supervisors and managers.
- Stay updated on industry regulations and ensure team compliance
- Utilize data to make informed decisions and implement process enhancements
- Setup mechanism to understand key trends and issues faced by ambassadors including building an audit mechanism to review performance
- Mastering knowledge of company policies and procedures inside and out, being an expert in claims verification, payment processing, dispute resolution and fraud detection.
- Determining compensation and validity of the claims, identifying possible claim risks and/or liaising with other departments to de-escalate active threads. This process will require excellent negotiation skills and might involve stakeholder relationships and research.
- Maintaining high levels of confidentiality while performing investigations.

**Minimum Skills to Hire & Key Callouts**: -Excellent oral/written communication skills in supported languages (English primary, secondary as noted)
- Excellent problem-solving skills
- Familiarity with claims management processes, regulations, and industry best practices
- Previous experience in Team Management, Leadership

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9860665933

  • Blended Process

    1 week ago

    Mumbai, India Jobegy Full time

    Job location MALAD Blended requirements. Hsc/Graduate with 1 to 3 year of experience. CLAIMS INVENTORY MANAGEMENT ( IM ) - blended process (50% back office & 50% voice) Fixed shift - 5:30pm to 2:30am and weekends off - Blended process b2b and b2c for credit cards, working on cases and files, where there is a dispute between the customer and the merchant...

  • Blended Process

    2 weeks ago

    Mumbai, Maharashtra, India Shop Away Full time

    Location - Navi Mumbai/ Mumbai Blended Process (Voice/Non voice) Need Good Communication skills in English 5 Day Working (Monday to Friday) Sat-Sun Fix Off Graduates/Under Graduates Both Can apply Home pick up & drop Location - Airoli, Vashi, Ghansoli, Sakinaka, Chandivali Shift - Rotational shifts Salary - From 17,000 to 41,000 Fresher and...

  • Blended Process

    2 weeks ago

    Mumbai, Maharashtra, India Shop Away Full time

    **We Are Hiring !!!** **Profile** - **Blended Process** **Education - Graduate** **Location****: - Andheri**, **Airoli** **Shift - Day Shift** **Fixed Off - Saturday or Sunday** **Salary**: - **20k to 30 k in hand** **Required min 6 month experience in customer service or banking sector** **Fresher also apply** handling quires regarding the stock...

  • Claim Processing Executive

    3 days ago

    Mumbai, Maharashtra, India Watchyourhealth Full time

    **Job profile: Claim Processing Executive (Mumbai)** **Required people from TPA background with Helpdesk Experience** CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Collect and dispatch claim...

  • Blended Process

    1 week ago

    Navi Mumbai, Maharashtra, India Shop Away Full time

    Location - Mumbai/Navi Mumbai Blended Process (Voice/Non voice) Need Good Communication skills in English 5 Day Working (Monday to Friday) Sat-Sun Fix Off Graduates/Under Graduates Both Can apply Home pick up & drop Location - Airoli, Vashi, Sakinaka, Chandivali Shift - Rotational shifts Salary - From 15,000 to 25,000 Fresher and experience (Any...

  • Claim Processing Executive

    7 days ago

    Mumbai, Maharashtra, India Watchyourhealth Full time

    **Job profile: CRM helpdesk.** **We need people only from TPA Insurance Companies who has worked as a CRM helpdesk.(compulsory)** CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Collect and dispatch...

  • Blended Process

    7 days ago

    Navi Mumbai, Maharashtra, India Shop Away Full time

    Profile - Blended Process (Voice Nonvoice) Location - Navi Mumbai Shift - Rotational Night Shift Freshers and Experience both can apply 5 Day Working Mon - Frid Sat-Sun Fix Off Grad/UG Both Can apply Hiring with good communication skills in English A cab will be provided.... Contact - HR Shweta - 8459052376 **Job Types**: Full-time, Permanent,...

  • International Blended Process

    23 hours ago

    Mumbai, Maharashtra, India Hunt Mantra Full time

    Process: Blended Process (International) Location - Airoli/ Sakinaka/Vashi Education - HSC/ Graduate fresher Workings days: Monday to Friday Sat & Sun fixed off Age - 18 yrs to 40 yrs **Job Types**: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Work...

  • Blended Process

    23 hours ago

    Airoli, Navi Mumbai, Maharashtra, India Jobegy Full time

    Job Location Airoli Language : Excellent English Communication Experience : Minimum two years in International process (Mortgage/Insurance/Healthcare etc) Shift : 24*7, 5 days working 2 days off (Rotational shift & off) Process : Blended and Backend Round of interview : HR, Assessments & Operations Manager Discussion Package : Depends on experience and...

  • Blended Process

    23 hours ago

    Navi Mumbai, Maharashtra, India Hunt Mantra Full time

    Location: Navi Mumbai / Mumbai Process: Blended (US) Salary**:25k to 41k** in hand + incentives and allowances + CTC **5 Days working** 2 Days week off **Cab provided** Should have **6 months **of experience in any customer service profile Rotational US shifts **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹41,000.00 per...