Collection Controller 1

7 days ago


Chennai Tamil Nadu, India SES Full time

**Collection Controller**

**ROLE DESCRIPTION SUMMARY**

The Collection Controller is responsible for managing outstanding customer receivables, ensuring timely payments, and resolving any issues related to collections. Guided by the company’s credit & collection policy and procedures, this position is key to maintaining compliance while reducing overdue balances and minimising credit risk. The role requires a balance of effective debt recovery strategies, credit risk assessment, and fostering constructive relationships with customers and internal teams.

**PRIMARY RESPONSIBILITIES / KEY RESULT AREAS**
- Track customer receivable levels regularly and develop and implement effective collection strategies to manage overdue balances
- Analyse customer accounts, contact customers to collect outstanding amounts using designated dunning tools, and respond to inquiries to resolve collection-related issues professionally
- Manage the dunning process for customers in scope, escalating complex cases to the Collections Manager and SES leadership team, including the involvement of collection agencies, credit insurer or outside counsel when necessary
- Prepare for customer discussions and support the negotiation of payment plans, ensuring compliance with SES’s credit & collection policy
- Perform account reconciliations, recommend necessary account adjustments, post journal entries, and ensure accurate record-keeping
- Assist with collection-related matters during internal and external audits and collaborate with the Legal team on court or arbitration cases, providing all required documentation and analysis
- Execute actions related to account suspensions, terminations, or write-offs of irrecoverable receivables, ensuring proper analysis, documentation, and reporting for audits and legal purposes
- Accurately book and clear daily cash receipts and actively participate in the monthly closing process by providing timely and accurate information

**COMPETENCIES**
- Exceptional communication abilities and interpersonal skills (verbal and written), with the capacity to build strong relationships and engage effectively with diverse stakeholders
- Self-motivated and highly organised, with the ability to manage and prioritise multiple tasks effectively in a fast-paced environment
- Proven ability to work effectively within a multi-cultural team and adapt to different work styles and environments
- Excellent customer service skills, paired with a positive, professional attitude and a commitment to delivering excellent results
- Ability to complete tasks promptly, accurately, and with a strong focus on customer needs and satisfaction
- Proactive mindset, taking the initiative to identify opportunities and solve problems independently

**QUALIFICATIONS & EXPERIENCE**
- A Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field
- 3 to 5 years of experience in credit and collections, accounts receivable, or a similar role, preferably in a global or multi-regional environment
- Proficiency in dunning tools and ERP systems (e.g., SAP, Oracle), credit risk management platforms (e.g. Credit Catalyst) as well as CRM (e.g. Salesforce)
- Solid understanding of collection matters associated with service-related contracts
- Ability to analyse financial data, perform account reconciliations, and identify risks or discrepancies
- Attention to detail, strong organisational skills, and the ability to meet deadlines in a dynamic environment

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.



  • Chennai, Tamil Nadu, India SES Full time

    **Credit & Collection Controller** **ROLE DESCRIPTION SUMMARY** The Credit & Collection Controller is responsible for managing outstanding customer receivables, ensuring timely payments, and resolving any issues related to collections. Guided by the company’s credit & collection policy and procedures, this position is key to maintaining compliance while...

  • Credit Controller

    2 weeks ago


    Chennai, Tamil Nadu, India GSK ENTERPRISES Full time

    Designation : Credit controller Experience: 0 to 1 Year Salary : 12k to 15k Education: Any Graduate Gender: Male preferred Age: Below 28 District: Chennai Job Description: - Evaluating new credit requests and conducting client credit checks. - Managing and collecting debts from company debtors. - Setting up the terms of credit for new clients. -...

  • Quality Control

    7 days ago


    Chennai, Tamil Nadu, India Raviveer Associates Full time

    **Greetings from RAVIVEER ASSOCIATES!** We are seeking a skilled Quality Control Engineer for Highways Projects to join our team. **Designation**: Quality Control (Road works). **Job Location**: Chennai. **Job Type**: Full-time. **Educational Qualification**: B.E Civil. **Experience**: Min 10 years of experience is preferred. **Nature of the...


  • Chennai, Tamil Nadu, India Skyread Digital Full time

    Job Purpose: To achieve branch collection targets in a timely and professional manner; to report any deviation in collection or receipt of member dues/ payments. Job Responsibilities: 1. Achieving target of ROCs and regularize for future payments 2. Collecting and regularizing overdue cases 3. Maintaining three plus ROC cancellation of net sales 4....


  • Chennai, Tamil Nadu, India shiv Talent solution pvt ltd Full time

    The **Field Collection Executive** will be responsible for visiting customers to collect overdue payments, verify KYC and loan-related documents, and ensure timely follow-ups for smooth recovery. **Key Responsibilities**: - Visit customers at their residence or business premises for payment collection - Follow up with borrowers for EMI dues, bounced...


  • Chennai, Tamil Nadu, India ARJUN TELECOM PVT LTD Full time

    This is ISP (Internet Service Provider), we need collection executive female staff. Work: Billing & payment collection via phone calls & mail. Pay: From ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) Work Location:...

  • Financial Controller

    2 weeks ago


    Chennai, India Continuity 1 Full time

    Location: Chennai Department: Corp - Finance Reporting To: CEO / Director Experience Required: 10 to 15 years in core finance & accounting roles, preferably with leadership experience. About the Role: We are looking for a highly skilled and detail-oriented Finance Controller to lead and manage the companys financial operations and compliance. The ideal...


  • Chennai, Tamil Nadu, India Continuity 1 Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Location: ChennaiDepartment: Corp - FinanceReporting To: CEO / DirectorExperience Required: 10 to 15 years in core finance & accounting roles, preferably withleadership experience.About the Role:We are looking for a highly skilled and detail-oriented Finance Controller to lead andmanage the companys financial operations and compliance. The ideal candidate...


  • Chennai, Tamil Nadu, India vagarious solutions pvt.ltd Full time

    Hiring For Collection Executive - Location : Madurai, Chennai - Gender : Male - Flexible to travel - Salary : 20k+TA - Experience : 1+year Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Credit Controller

    1 week ago


    Chennai, Tamil Nadu, India VeWinpro Tech soloutions Pvt Ltd Full time

    Bachelor's degree in Finance, Accounting, or a related field. 3 years of proven experience as a Credit Controller or similar role in finance/accounting. Strong understanding of credit risk assessment and collections processes. Excellent communication and negotiation skills. Proficiency in financial software and basic knowledge of MS Excel. Detail-oriented,...