Clinical Facilitator

5 days ago

Porur Chennai Tamil Nadu, India HELYXON Healthcare Solutions Full time

Job Description: Clinical Facilitator

**Business Unit**: Sales
**Location**:Chennai Porur

**Job Summary**:
The Clinical Facilitator will play a crucial role in enhancing patient engagement at Mohana Child Care Hospital. This position focuses on interacting with patients, assisting with app registration, explaining app features, and providing guidance on usage. The facilitator will be a vital link between the hospital and its patients, ensuring a smooth experience in accessing digital health services.

Key Responsibilities:

- **Patient Interaction**: Greet and assist patients arriving at the hospital, ensuring a welcoming atmosphere.
- **Feature Explanation**: Clearly explain the app’s features and benefits to patients, ensuring they understand how to utilize it effectively.
- **Technical Support**: Provide assistance in installing the app on patients' devices and troubleshoot basic issues.
- **Feedback Collection**: Gather patient feedback regarding the app and relay suggestions for improvement to management.
- **Collaboration**: Work closely with healthcare staff to ensure a seamless integration of technology into patient care.

**Required Skills**:

- **Communication**: verbal communication skills in Tamil to interact effectively with diverse patient populations.
- **Interpersonal Skills**: Ability to engage and build rapport with patients and staff.

Cost Metrics:

- **Salary Per Anaum**: ₹ 120,000

**Benefits**:

- **Professional Development**: Opportunities for training and skill enhancement.
- **Health Benefits**: Access to health insurance and wellness programs.
- **Work-Life Balance**: Supportive work environment with flexible scheduling.

Contact Information:

- **Kulasekaran**: 82203 91034
- **Ganesh**: 9791846969

**Job Type**: Part-time

Pay: From ₹6,000.00 per month

Expected hours: 5 per week

**Benefits**:

- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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