Reservations Associate

4 days ago

Gurugram Haryana, India Marriott International, Inc Full time

**Job Number** 24106914

**Job Category** Reservations

**Location** The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Reservation Associate

    3 weeks ago

    Gurugram, India Westin Hotels & Resorts Full time

    Additional InformationJob Number Job CategoryReservations LocationThe Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, VIEW ON MAP ScheduleFull Time Located Remotely?N Position TypeNon-Management Position SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...

  • Reservations Associate

    17 hours ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25018564 **Job Category**Reservations **Location**Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India, 122 002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Associate

    1 week ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24218383 **Job Category**Reservations **Location**Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India, 122 002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Associate-sales

    1 week ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24069771 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...

  • Front Office Associate

    1 week ago

    Sohna, Gurugram, Haryana, India imperativ hospitality Full time

    We are looking for a Hotel **Front Office Associate** to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel **Front Office Associate** responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Associate

    6 days ago

    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Designation**: Associate **Office Location**: Udyog Vihar Phase II Gurgaon **Responsibilities** - Will be responsible for working as part of the dedicated team for an investment bank - Supporting our clients on multiple industries including IT/ BPO, Telecom, Consumer, Pharma, Infrastructure, Healthcare, Retail and Industrials, Energy & Power, Metals &...

  • Associate, Admin Assistant

    2 weeks ago

    Gurugram, Haryana, India Boston Scientific Corporation Full time

    **Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to...

  • Sales & Services Associate (V)

    4 days ago

    Gurugram, Haryana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25100283 **Job Category**Reservations **Location**CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India, 122002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...

  • Associate-qual & Quant (Healthcare)

    1 week ago

    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Designation**: Associate **Office Location**: Gurgaon **Key responsibilities**: - Will be responsible for working as part of the dedicated team for an investment bank - Supporting our clients on preparing pitch books, industry overviews, company focused discussion documents, studying & analyzing different business & financial models in a particular...

  • Associate-qual & Quant

    2 weeks ago

    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Designation-Associate** **Location-Gurgaon** **Key Responsibilities**: - Will be responsible for working as part of the dedicated team for an investment bank - Supporting our clients on multiple industries including IT/ BPO, Telecom, Consumer, Pharma, Infrastructure, Healthcare, Retail and Industrials, among others and preparing pitch books, industry...