Salesforce Ba Cpq

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description
- Work closely with business stakeholders to understand their requirements.
- Analyze business processes and identify gaps that Salesforce can address.
- Document and refine user stories, use cases, and functional specifications.
- Collaborate with the Salesforce technical team to design solutions that align with business requirements.
- Provide input on the design of data models, system integrations, and workflows in Salesforce.
- Ensure solutions are scalable, flexible, and aligned with Salesforce best practices.
- Act as the bridge between business users and the technical development team
- Facilitate clear communication, ensuring all stakeholders understand project scope, timelines, and outcomes.
- Translate complex technical information into easily understood business terms.
- Conduct or oversee User Acceptance Testing (UAT) to ensure solutions meet business needs.
- Identify, document, and track issues found during testing and ensure their resolution.
- Help define data migration and data integration strategies for Salesforce.
- Ensure data quality and integrity are maintained within Salesforce and across integrated systems.
- Provide end-user training and create training materials.
- Serve as a resource for ongoing support, troubleshooting issues, and implementing new features or processes post-deployment.
- Stay updated with Salesforce releases and identify opportunities to leverage new functionality to improve business processes.
- Identify and recommend process improvements based on best practices.

Skills, Knowledge, Experience and Education
- Bachelor’s degree in computer science, management information systems, engineering, or related field
- Minimum 5 yrs. of experience as a salesforce consultant

Salesforce Expertise:

- Strong knowledge of Salesforce Cloud platforms and the various components.
- Assist in Salesforce system configuration, such as setting up custom fields, page layouts, reports, dashboards, and workflows.
- Experience with Salesforce Lightning and Lightning Components.
- Understanding of Salesforce data model and security model.
- Stay updated with the latest Salesforce technologies, trends, and best practices, and continuously enhance expertise in implementation strategies.
- In-depth understanding of Salesforce platform architecture, data model, and security model.
- Salesforce certifications
- Proficiency in customizing Salesforce objects, layouts, and flows.
- Ability to create custom validation rules, triggers, and automation.

Temperament
- Ability to adapt to and assist colleagues through change and support change management processes.
- Strong team orientation and ability to collaborate with the business and IT organizations.
- Strong teamwork, customer service and organizational skills
- Ability to retain and convey a positive attitude in challenging circumstances.
- Act courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
- Remain open to ideas; integrates multiple perspectives in decision-making.
- Maintain a positive demeanor during periods of uncertainty, conflict, and stress.
- Ability to influence and obtains results through others within Rockwell in a respectful way.
- Open mindset and willingness to learn and promote new philosophies to impact culture and organizational transformation initiatives.
- Create an environment that encourages the open exchange of information and viewpoints.
- Conform to all aspects of the company’s goals, values, and standards of ethical conduct while demonstrating integrity, trustworthiness under all circumstances. Treat others honestly and fairly
- Adapt appropriately to competing demands and shifting priorities

IPC - Information Processing Capability (Factors of Complexity)
- Ability to work on issues of moderate scope where analysis of situations or data requires a review of relevant factors.
- Exercise judgment within defined procedures and practices to determine appropriate action.
- Implement and execute processes across business/function to achieve assigned goals.
- Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints.
- Leverage business insights in proposing so